Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

failed to retrieve data from the database

Posted on 2014-04-22
10
Medium Priority
?
240 Views
Last Modified: 2014-11-27
Get error message failed to retrieve data from the database in crystal reports (11.5).
The data is progress 11.3 on a windows 2012 server.  Data source has been setup and tested.  Both Crystal and progress are the 32 bit version while the server is 64 bit.

The message starts out as List of values failure: fail to get values.  Failed to retrieve data from the database (-20228)
0
Comment
Question by:BillRozema
8 Comments
 
LVL 9

Expert Comment

by:Lee Ingalls
ID: 40015259
How are you connecting... using the Progress ODBC?
Is the password saved/stored with the data source connection?
0
 

Author Comment

by:BillRozema
ID: 40015320
the data source doesn't have a password.
Using the progress ODBC for 11.3 - Progress told me to use it.  Data Direct isn't there as an option
0
 
LVL 9

Expert Comment

by:Lee Ingalls
ID: 40015367
Progress documentation...
http://documentation.progress.com/output/OpenEdge113/pdfs/dmsrf/dmsrf.pdf
Refer to page 214
"20228 28817 Invalid auth specs Access denied (Authorization failed)."
0
NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

 
LVL 18

Expert Comment

by:vasto
ID: 40015479
Do you have any limitations on progress side about the number of active connections ?
0
 
LVL 101

Expert Comment

by:mlmcc
ID: 40015643
How did you create the ODBC connection?
The 32-bit ODBC application is in Windows/SysWOW64.  If you run through th start menu or control panel that is the 64-bit version

mlmcc
0
 

Author Comment

by:BillRozema
ID: 40017563
I accessed it thru the administrative tools and the odbc Data Source 32bit.

There is nothing in the windows Syswow64 folder
0
 

Author Comment

by:BillRozema
ID: 40017579
selection is in administrative tools as a 32bit option.
0
 

Accepted Solution

by:
BillRozema earned 0 total points
ID: 40029814
I solved the problem by using the administrator as the user in both squexp and source data  for the databases.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One of the most important things in an application is the query performance. This article intends to give you good tips to improve the performance of your queries.
Creating a Cordova application which allow user to save to/load from his Dropbox account the application database.
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…

783 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question