Apple TV WiFi connection
Posted on 2014-04-22
We have installed an Apple TV set up in our conference room. While we have a very strong WiFi signal in the room, our Apple TV keeps losing the WiFi connection. It is the latest version, model A1469 and all software is up to date. I set up an infinite ping situation and it goes alone fine then every few minutes the connection times out for a ping or two, then picks back up for a bit , then connection times out again.
Have looked on several forums with no real answer, did find an article about a range of serial numbers of a defective product that Apple will replace, but ours is not close to the range of serial numbers mentioned.
Any thoughts, or experiences with the problem?