Solved

Excel 2013 Opens and you are able to see the ribbon and a grey background but no actual document appears

Posted on 2014-04-22
3
243 Views
Last Modified: 2014-07-12
Since upgrading to office 2013 from office 2007/2010 I have to open all Excel documents by opening Excel and then dragging and dropping documents in to the open Excel window, so am unable to open Excel documents by double clicking on them in Windows explorer.

We have tried to solve the problem in various different ways which include:

•      Putting a tick in the ‘Ignore other applications that use Dynamic Data Exchange (DDE)’ and then edited the registry.
•      Opening the document and checking that the hide option isn’t selected (View > hide)
•      Removing Abby fine print
•      Completing a quick and online repair.
•      Compatibility/safe mode
•      CCleaner

The documents can be opened on other machines, so I have moved a document over to the machine that excel works on and opens fine. I then saved the document as an excel workbook and moved it back to the machine that excel don’t work and does the same thing.    

I have also tried everything on this feed http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Excel/Q_28278383.html with no luck.
0
Comment
Question by:PurpleJelly
  • 2
3 Comments
 
LVL 11

Expert Comment

by:jkpieterse
ID: 40105742
Have you tried disabling all add-ins and making sure your XLSTART folder is empty?
0
 

Accepted Solution

by:
PurpleJelly earned 0 total points
ID: 40180516
issue been resolved with ms artivle
0
 

Author Closing Comment

by:PurpleJelly
ID: 40191964
MS Article
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Microsoft Office Picture Manager is not included in Office 2013. This comes as a shock to users upgrading from earlier versions of Office, such as 2007 and 2010, where Picture Manager was included as a standard application. This article explains how…
Do you use a spreadsheet like Microsoft's Excel?  Have you ever wanted to link out to a non excel file on your computer or network drive?  This is the way I found to do it!
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question