Solved

Excel 2013 Opens and you are able to see the ribbon and a grey background but no actual document appears

Posted on 2014-04-22
3
249 Views
Last Modified: 2014-07-12
Since upgrading to office 2013 from office 2007/2010 I have to open all Excel documents by opening Excel and then dragging and dropping documents in to the open Excel window, so am unable to open Excel documents by double clicking on them in Windows explorer.

We have tried to solve the problem in various different ways which include:

•      Putting a tick in the ‘Ignore other applications that use Dynamic Data Exchange (DDE)’ and then edited the registry.
•      Opening the document and checking that the hide option isn’t selected (View > hide)
•      Removing Abby fine print
•      Completing a quick and online repair.
•      Compatibility/safe mode
•      CCleaner

The documents can be opened on other machines, so I have moved a document over to the machine that excel works on and opens fine. I then saved the document as an excel workbook and moved it back to the machine that excel don’t work and does the same thing.    

I have also tried everything on this feed http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Excel/Q_28278383.html with no luck.
0
Comment
Question by:PurpleJelly
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 11

Expert Comment

by:jkpieterse
ID: 40105742
Have you tried disabling all add-ins and making sure your XLSTART folder is empty?
0
 

Accepted Solution

by:
PurpleJelly earned 0 total points
ID: 40180516
issue been resolved with ms artivle
0
 

Author Closing Comment

by:PurpleJelly
ID: 40191964
MS Article
0

Featured Post

MS Dynamics Made Instantly Simpler

Make Your Microsoft Dynamics Investment Count  & Drastically Decrease Training Time by Providing Intuitive Step-By-Step WalkThru Tutorials.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will guide you to convert a grid from a picture into Excel format using Microsoft OneNote and no other 3rd party application.
Some code to ensure data integrity when using macros within Excel. Also included code that helps secure your data within an Excel workbook.
This Micro Tutorial will demonstrate how to use a scrolling table in Microsoft Excel using the INDEX function.
Many functions in Excel can make decisions. The most simple of these is the IF function: it returns a value depending on whether a condition you describe is true or false. Once you get the hang of using the IF function, you will find it easier to us…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question