Part of my job is to create specifications and wireframes for projects that our engineers and web producers develop. An important aspect of specifying a project or feature is creating documentation for it.
I'm wondering if any of you have any recommendations for writing documentation that is helpful to the people who read it (said engineers and web producers)?
I'd love to hear from both people who write documentation and people who use/read it.
An enjoyable and seamless user experience can go a long way on an eCommerce site. While a cohesive layout and engaging copy play roles in creating a positive user experience, some sites neglect aspects that seem marginal but in actuality prove very …