Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

GP 2010 - Payroll checks

Posted on 2014-04-22
5
Medium Priority
?
340 Views
Last Modified: 2014-04-27
For some reason, our payroll check numbers are reverting back to 000001.  What could be causing this?  We are having to manually go into the checkbook options and set it to the right check number...
0
Comment
Question by:pstre
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 18

Expert Comment

by:Victoria Yudin
ID: 40015656
Did you possibly reach check # 999999? If so, you need to manually add another digit/character in front, GP will not do this automatically.
0
 

Author Comment

by:pstre
ID: 40017403
No, we are not even close to 999999
0
 
LVL 18

Expert Comment

by:Victoria Yudin
ID: 40017416
You're saying that the next check number on the Checkbook Maintenance window is changing back to 000001 without anyone changing it? And it's happened more than once? Just want to make sure I understand.
0
 

Author Comment

by:pstre
ID: 40019141
Yes, that is correct.  It is very sporadic.  It happened 2 days ago and we reset it to the correct number and it is has been fine since.  We are just trying to figure out why this happens.  It has happened 3 times in the past 11 months..
0
 
LVL 18

Accepted Solution

by:
Victoria Yudin earned 2000 total points
ID: 40019487
That's very strange. In my experience, this does not get reset on its own. And this is not a known issue as far as I have heard. I would recommend two possible options:

1.

Lock down security to the Checkbook Maintenance window. Most users should not have access to this window anyway.

2.

Create a SQL trigger and custom table to store any time the next check number is changed to be less than what it was before and who made the change. Next time it happens you can query the table and see what user made the change and when. That should hopefully help you figure out what is going on...maybe they are running some process that causes the number to reset.
0

Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As with any other System Center product, the installation for the Authoring Tool can be quite a pain sometimes. This article serves to help you avoid making these mistakes and hopefully save you a ton of time on troubleshooting :)  Step 1: Make sur…
Many companies are making the switch from Microsoft to Google Apps (https://www.google.com/work/apps/business/). Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question