Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 366
  • Last Modified:

Acrobat 8 on Windows 2008 R2 Terminal Server requires admin rights

Experts,

Adobe Acrobat 8 Professional running on a Windows 2008 R2 Terminal Server requires users to be Admins to work.  If a user logs in without Admin right printing to PDF results in a frozen applications stuck attempting to background print.  

I have tried giving users various permissions to the Windows and Program Files directories with no luck.  Only by making RDP users admins can they print to PDF.

Thanks,

Jeff
0
camusa2
Asked:
camusa2
  • 2
1 Solution
 
pjamCommented:
Acrobat 8 Pro is not compatible with Windows 7, so I doubt it is with 2008 either as they are fairly much the same OS.
I would recommend XI pro
0
 
camusa2Author Commented:
Acrobat 8 runs fine from Windows 7 and 2008, just need to point to the 64bit AdobePDF.dll during installation.  I don't think the version is the problem.
0
 
Seth SimmonsSr. Systems AdministratorCommented:
the problem is the x64 operating system; the pdf printer installation fails for that reason
you can try extracting adobepdf.dll_64 from the data1.cab and placing it somewhere; rename to adobepdf.dll
when you install acrobat and it asks for that file, navigate to the folder where you placed it and select it

fyi...Acrobat 8 has been end-of-life for over 2 years

Adobe Reader and Acrobat Version 8 End of Support
http://blogs.adobe.com/adobereader/2011/09/adobe-reader-and-acrobat-version-8-end-of-support.htmlsin
0
 
camusa2Author Commented:
To confirm, Acrobat 8 was installed successfully using the step you noted below.  Acrobat works perfectly as long as you are logged in as an administrator.  The problem is when RDP users attempt to print to PDF they fail and the application locks up.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now