Solved

Acrobat 8 on Windows 2008 R2 Terminal Server requires admin rights

Posted on 2014-04-22
5
271 Views
Last Modified: 2016-06-05
Experts,

Adobe Acrobat 8 Professional running on a Windows 2008 R2 Terminal Server requires users to be Admins to work.  If a user logs in without Admin right printing to PDF results in a frozen applications stuck attempting to background print.  

I have tried giving users various permissions to the Windows and Program Files directories with no luck.  Only by making RDP users admins can they print to PDF.

Thanks,

Jeff
0
Comment
Question by:camusa2
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 17

Expert Comment

by:pjam
ID: 40016019
Acrobat 8 Pro is not compatible with Windows 7, so I doubt it is with 2008 either as they are fairly much the same OS.
I would recommend XI pro
0
 

Author Comment

by:camusa2
ID: 40016028
Acrobat 8 runs fine from Windows 7 and 2008, just need to point to the 64bit AdobePDF.dll during installation.  I don't think the version is the problem.
0
 
LVL 34

Accepted Solution

by:
Seth Simmons earned 500 total points
ID: 40016268
the problem is the x64 operating system; the pdf printer installation fails for that reason
you can try extracting adobepdf.dll_64 from the data1.cab and placing it somewhere; rename to adobepdf.dll
when you install acrobat and it asks for that file, navigate to the folder where you placed it and select it

fyi...Acrobat 8 has been end-of-life for over 2 years

Adobe Reader and Acrobat Version 8 End of Support
http://blogs.adobe.com/adobereader/2011/09/adobe-reader-and-acrobat-version-8-end-of-support.htmlsin
0
 

Author Comment

by:camusa2
ID: 40016427
To confirm, Acrobat 8 was installed successfully using the step you noted below.  Acrobat works perfectly as long as you are logged in as an administrator.  The problem is when RDP users attempt to print to PDF they fail and the application locks up.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

PDF files have been in the limelight due to its unmatched features.  Personal documents, emails, business reports and eBooks are all converted into PDF files owing to peerless features provided by it. Adding watermark to a PDF file is a method to se…
OfficeMate Freezes on login or does not load after login credentials are input.
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question