Solved

Acrobat 8 on Windows 2008 R2 Terminal Server requires admin rights

Posted on 2014-04-22
5
313 Views
Last Modified: 2016-06-05
Experts,

Adobe Acrobat 8 Professional running on a Windows 2008 R2 Terminal Server requires users to be Admins to work.  If a user logs in without Admin right printing to PDF results in a frozen applications stuck attempting to background print.  

I have tried giving users various permissions to the Windows and Program Files directories with no luck.  Only by making RDP users admins can they print to PDF.

Thanks,

Jeff
0
Comment
Question by:camusa2
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 17

Expert Comment

by:pjam
ID: 40016019
Acrobat 8 Pro is not compatible with Windows 7, so I doubt it is with 2008 either as they are fairly much the same OS.
I would recommend XI pro
0
 

Author Comment

by:camusa2
ID: 40016028
Acrobat 8 runs fine from Windows 7 and 2008, just need to point to the 64bit AdobePDF.dll during installation.  I don't think the version is the problem.
0
 
LVL 35

Accepted Solution

by:
Seth Simmons earned 500 total points
ID: 40016268
the problem is the x64 operating system; the pdf printer installation fails for that reason
you can try extracting adobepdf.dll_64 from the data1.cab and placing it somewhere; rename to adobepdf.dll
when you install acrobat and it asks for that file, navigate to the folder where you placed it and select it

fyi...Acrobat 8 has been end-of-life for over 2 years

Adobe Reader and Acrobat Version 8 End of Support
http://blogs.adobe.com/adobereader/2011/09/adobe-reader-and-acrobat-version-8-end-of-support.htmlsin
0
 

Author Comment

by:camusa2
ID: 40016427
To confirm, Acrobat 8 was installed successfully using the step you noted below.  Acrobat works perfectly as long as you are logged in as an administrator.  The problem is when RDP users attempt to print to PDF they fail and the application locks up.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Adobe PDF proprietary file format is recognized as secure and formulated. But these PDF files are also prone to corruption and any external threat like virus attacks, improper storage can hit PDF file integrity.This type of damages can make cruc…
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question