Active Sync Connections with TMG and Exchange 2013
We just configured our TMG 2010 servers (with Basic authentication) to connect with our new Exchange 2013 server and are finding some devices just cannot connect and others are sporadically having some connections problems but then they can connect.
We have done the following:
- Had users remove and re-add their Active Sync account on their device
- Removed the mobile device partnership on the user's exchange account
- Had them try to connect through the MS Remote connectivity Analyzer (successful)
Has anyone seen this issue?
Any suggestions to correct (would like to avoid setting no authentication required on TMG) if possible?
Thank you
We have done the following:
- Had users remove and re-add their Active Sync account on their device
- Removed the mobile device partnership on the user's exchange account
- Had them try to connect through the MS Remote connectivity Analyzer (successful)
Has anyone seen this issue?
Any suggestions to correct (would like to avoid setting no authentication required on TMG) if possible?
Thank you
bbao
logs! as you have already got a workable TMG sever in place, let its logs tell us what was happening underneath while the issue occured.
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No sure what you mean by the link translation in TMG. We have clicked on the Test button on the proxy rule and all is green.
The Exchange settings are good and the Certificates are confirmed.
We are using the latest version of TMG (2010) that is availble.
I will try to isolate the logs to one or two users that I can monitor when the connections are rejected and when they pass.
But if the settings work fine for the vast majority of staff I am concerned about changing them. Hopefully the logs show some issues.
thank you,
The Exchange settings are good and the Certificates are confirmed.
We are using the latest version of TMG (2010) that is availble.
I will try to isolate the logs to one or two users that I can monitor when the connections are rejected and when they pass.
But if the settings work fine for the vast majority of staff I am concerned about changing them. Hopefully the logs show some issues.
thank you,
What kind of devices you are talking about? Android, Apple, Microsoft?
Are teh devices up to date?
Is Exchange 2013 up to date? RU3 or later?
Are teh devices up to date?
Is Exchange 2013 up to date? RU3 or later?
ASKER
Viewing the conneciton logs on the TMG gave us the information we needed to correct the connection issue.
Thank you,
Thank you,