I've got a case where a customer's Point Of Sale system HD has crashed.
It was on a Dell Optiplex 780 running XP Pro. I am trying to prepare a HD with XP, or possibly 2009POSReady, the network driver & log me in, so that I can ship to him, have him install in computer & then connect remotely to finish driver & POS application installation.
Is this even possible? Unfortunately, I don't have a spare 780 in my office to install on, but I wondered if there could be a way in setting up a virtual machine of some sort? I have service tag info, so I would know what drivers, etc., I would need to install beforehand.