Windows Server 2008 R2 server hung in repair loop
Hi Experts,
I have a Dell R310 server running Windows Server 2008 R2 (housing SQL Server DB's). This server is stuck in a "repair loop" and I need assistance.
Original Error:
""Alert! iDrac6 not responding. Power required may exceed PSU wattage. Alert! Continuing system boot accepts risk that system may power down without warning."
Trouble shooting steps done so far:
1. Contact Dell Support
a. They suggested I remove AC Power and reset (didn't clear error).
b. They then suggested BIOS reset and clear NVRAM (this cleared the error however server still will not boot into the OS).
c. Ran windows repair, windows was unable to fix the issue.
d. Checked the RAID BIOS and all drives have a status of "Online".
e. Ran a CHKDSK and found no issues.
f. Dell agent sent me a bootable ISO with all the latest and greatest firmware, ran the disk and after updates the server is still stuck in the same repair loop.
I was able to get my data off the server using Ubunto Live Disk and copy files to an external drive.. However, I'd like to know if anyone has any suggestions on getting this server back without reloading the entire OS and loosing the installed SQL Application/Data.
Thanks in Advance.
I have a Dell R310 server running Windows Server 2008 R2 (housing SQL Server DB's). This server is stuck in a "repair loop" and I need assistance.
Original Error:
""Alert! iDrac6 not responding. Power required may exceed PSU wattage. Alert! Continuing system boot accepts risk that system may power down without warning."
Trouble shooting steps done so far:
1. Contact Dell Support
a. They suggested I remove AC Power and reset (didn't clear error).
b. They then suggested BIOS reset and clear NVRAM (this cleared the error however server still will not boot into the OS).
c. Ran windows repair, windows was unable to fix the issue.
d. Checked the RAID BIOS and all drives have a status of "Online".
e. Ran a CHKDSK and found no issues.
f. Dell agent sent me a bootable ISO with all the latest and greatest firmware, ran the disk and after updates the server is still stuck in the same repair loop.
I was able to get my data off the server using Ubunto Live Disk and copy files to an external drive.. However, I'd like to know if anyone has any suggestions on getting this server back without reloading the entire OS and loosing the installed SQL Application/Data.
Thanks in Advance.
Gareth Gudger
Prior to the BIOS reset and NVRAM clear, was it booting? Sounds like the original error was just causing unexpected shutdowns.
ASKER
It was booting into the OS just fine after the crashes.. just not anymore since the BIOS reset and NVRAM were cleared. The iDrac Alert error is no longer showing up but now cannot boot into the OS.
ASKER
It was booting into the OS just fine after the crashes.. just not anymore since the BIOS reset and NVRAM were cleared. The iDrac Alert error is no longer showing up but now cannot boot into the OS.
I would say the problem lies within the BIOS. That fix may have changed a setting that Windows is looking for to successfully boot into the OS. You may need to run through all BIOS settings and see if there is anything that doesn't look right.
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ASKER
Thanks for trying to help.