?
Solved

Windows Server 2008 R2 server hung in repair loop

Posted on 2014-04-22
7
Medium Priority
?
687 Views
Last Modified: 2016-11-23
Hi Experts,
I have a Dell R310 server running Windows Server 2008 R2 (housing SQL Server DB's).  This server is stuck in a "repair loop" and I need assistance.
Original Error:
""Alert! iDrac6 not responding. Power required may exceed PSU wattage. Alert! Continuing system boot accepts risk that system may power down without warning."

Trouble shooting steps done so far:
1. Contact Dell Support
     a. They suggested I remove AC Power and reset (didn't clear error).
     b. They then suggested BIOS reset and clear NVRAM (this cleared the error however server still will not boot into the OS).
     c. Ran windows repair, windows was unable to fix the issue.
     d. Checked the RAID BIOS and all drives have a status of "Online".
     e. Ran a CHKDSK and found no issues.
     f. Dell agent sent me a bootable ISO with all the latest and greatest firmware, ran the disk and after updates the server is still stuck in the same repair loop.

I was able to get my data off the server using Ubunto Live Disk and copy files to an external drive..  However, I'd like to know if anyone has any suggestions on getting this server back without reloading the entire OS and loosing the installed SQL Application/Data.
Thanks in Advance.
0
Comment
Question by:jadasam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40016584
Prior to the BIOS reset and NVRAM clear, was it booting? Sounds like the original error was just causing unexpected shutdowns.
0
 

Author Comment

by:jadasam
ID: 40016620
It was booting into the OS just fine after the crashes.. just not anymore since the BIOS reset and NVRAM were cleared.  The iDrac Alert error is no longer showing up but now cannot boot into the OS.
0
 

Author Comment

by:jadasam
ID: 40016623
It was booting into the OS just fine after the crashes.. just not anymore since the BIOS reset and NVRAM were cleared.  The iDrac Alert error is no longer showing up but now cannot boot into the OS.
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40016632
I would say the problem lies within the BIOS. That fix may have changed a setting that Windows is looking for to successfully boot into the OS. You may need to run through all BIOS settings and see if there is anything that doesn't look right.
0
 
LVL 31

Accepted Solution

by:
Gareth Gudger earned 1500 total points
ID: 40016633
I would say the problem lies within the BIOS. That fix may have changed a setting that Windows is looking for to successfully boot into the OS. You may need to run through all BIOS settings and see if there is anything that doesn't look right.
0
 

Assisted Solution

by:jadasam
jadasam earned 0 total points
ID: 40182867
Sorry this was left unattended for so long.. I had to reinstall the OS, I did the go through all the bios settings and even worked with a higher level Dell Support guy.. but the last resort was a reinstall of the OS.  

Thank Goodness for backups :-)
0
 

Author Closing Comment

by:jadasam
ID: 40192834
Thanks for trying to help.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question