Solved

no emails coming through my ISP?

Posted on 2014-04-23
4
449 Views
Last Modified: 2014-05-04
I have a        DGND3700 Netgear router and no email are coming through all of a sudden.
The internet works fine. I can access the emails via my phone.

SMTP is ok, just the POP

The ISP said its got nothing to do with them and its the mail hosting companies fault.
Something about because I use a static IP

Nothing has changed my end

Any ideas?
0
Comment
Question by:citrine
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 16

Expert Comment

by:Shaik M. Sajid
ID: 40016903
is there any firewall enabled on the router check...

telnet your pop link from your pc and other internet pc

go to run - cmd - enter

on command prompt


telnet pop.xxxx.com 110      (pop.xxx.com is your mail server name and 110 = pop3 port no.)

if not telnetting from your network check from other internet connection

even from there no telnet .. .then check with your Email hosting..

if telnet is not working only from your network ... then disable firewall on your router ... or reset your router and check...

and check with your isp ... the telnet of your mail server is working from their side..?

all the best
0
 

Author Comment

by:citrine
ID: 40016919
telnet works only from different network.
how do i disable firewall
dont see a firewall tab in the router
0
 

Accepted Solution

by:
citrine earned 0 total points
ID: 40017117
Its all sorted, the mail host had blocked the IP to the office, as there was 5 attempts at mail with the wrong password. So with the IP unblocked its working fine.
0
 

Author Closing Comment

by:citrine
ID: 40040187
I solved it without any other Experts
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what Office 365 Transport Rules are, how they work and their limitations managing Office 365 signatures.
An analysis of the phishing scam that has been affecting Google users, along with steps to take for protection, as well as what to do if you receive one of the emails.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question