Solved

no emails coming through my ISP?

Posted on 2014-04-23
4
431 Views
Last Modified: 2014-05-04
I have a        DGND3700 Netgear router and no email are coming through all of a sudden.
The internet works fine. I can access the emails via my phone.

SMTP is ok, just the POP

The ISP said its got nothing to do with them and its the mail hosting companies fault.
Something about because I use a static IP

Nothing has changed my end

Any ideas?
0
Comment
Question by:citrine
  • 3
4 Comments
 
LVL 16

Expert Comment

by:Shaik M. Sajid
ID: 40016903
is there any firewall enabled on the router check...

telnet your pop link from your pc and other internet pc

go to run - cmd - enter

on command prompt


telnet pop.xxxx.com 110      (pop.xxx.com is your mail server name and 110 = pop3 port no.)

if not telnetting from your network check from other internet connection

even from there no telnet .. .then check with your Email hosting..

if telnet is not working only from your network ... then disable firewall on your router ... or reset your router and check...

and check with your isp ... the telnet of your mail server is working from their side..?

all the best
0
 

Author Comment

by:citrine
ID: 40016919
telnet works only from different network.
how do i disable firewall
dont see a firewall tab in the router
0
 

Accepted Solution

by:
citrine earned 0 total points
ID: 40017117
Its all sorted, the mail host had blocked the IP to the office, as there was 5 attempts at mail with the wrong password. So with the IP unblocked its working fine.
0
 

Author Closing Comment

by:citrine
ID: 40040187
I solved it without any other Experts
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Email signatures have numerous marketing benefits. Here are 8 top reasons to turn your email signature into a marketing channel.
Ransomware continues to be a growing problem for both personal and business users alike and Antivirus companies are still struggling to find a reliable way to protect you from this dangerous threat.
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now