Solved

no emails coming through my ISP?

Posted on 2014-04-23
4
433 Views
Last Modified: 2014-05-04
I have a        DGND3700 Netgear router and no email are coming through all of a sudden.
The internet works fine. I can access the emails via my phone.

SMTP is ok, just the POP

The ISP said its got nothing to do with them and its the mail hosting companies fault.
Something about because I use a static IP

Nothing has changed my end

Any ideas?
0
Comment
Question by:citrine
  • 3
4 Comments
 
LVL 16

Expert Comment

by:Shaik M. Sajid
ID: 40016903
is there any firewall enabled on the router check...

telnet your pop link from your pc and other internet pc

go to run - cmd - enter

on command prompt


telnet pop.xxxx.com 110      (pop.xxx.com is your mail server name and 110 = pop3 port no.)

if not telnetting from your network check from other internet connection

even from there no telnet .. .then check with your Email hosting..

if telnet is not working only from your network ... then disable firewall on your router ... or reset your router and check...

and check with your isp ... the telnet of your mail server is working from their side..?

all the best
0
 

Author Comment

by:citrine
ID: 40016919
telnet works only from different network.
how do i disable firewall
dont see a firewall tab in the router
0
 

Accepted Solution

by:
citrine earned 0 total points
ID: 40017117
Its all sorted, the mail host had blocked the IP to the office, as there was 5 attempts at mail with the wrong password. So with the IP unblocked its working fine.
0
 

Author Closing Comment

by:citrine
ID: 40040187
I solved it without any other Experts
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
Create high volume marketing opportunities using email signatures with these top 10 DOs and DON'Ts of email signature marketing.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now