Solved

Can't open Remote Desktop via Remote Web Access on Essentials 2012 R2 server

Posted on 2014-04-23
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Last Modified: 2014-04-24
I'm about setting up Remote Web Access on a Windows Server 2012 R2 running Essentails Experience but I can't use the remote.domain.com web page to establish a Remote Desktop connection.

From one workstation I can open a normal (direct) Remote Desktop on another workstation using some specific credentials. Thus, firewall and rights should be fine.

If I go via the remote site and login with the same credentials, I see the tile with the remote computer and a green dot.
When I click it, IE asks if I wish to allow an Active-X for remote services to run. I click Allow.
Then, in some seconds, the page repaints but that's all. No remote connection, no error, no nothing.

What to do? All computers are on the same subnet.

/gustav
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Question by:Gustav Brock
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3 Comments
 
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Author Comment

by:Gustav Brock
ID: 40017707
OK, some further testing indicates that this is an IE setting.
I went to:

    IE Tools/settings, Internet Options, Security, Local intranet, Sites

and added

     https://remote.mydomain.com

pressed Close and OK, and refreshed the page.

Now a Remote Desktop Connection windows pops up, and I can click Connect.

Very good.
But once more it asks for the credentials I just used to log on to the page.
Can this be avoided?

/gustav
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Accepted Solution

by:
David Johnson, CD, MVP earned 500 total points
ID: 40019149
The first logon is allowing you access to the domain via http/https in your browser, the second is for the machine via remote desktop.. you can save your credentials and you won't be prompted the second time.
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Author Closing Comment

by:Gustav Brock
ID: 40019360
Thanks. I was testing in-house, though the access in the future only will be used by remote users. Then it makes sense.

/gustav
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