Can't open Remote Desktop via Remote Web Access on Essentials 2012 R2 server

Posted on 2014-04-23
Medium Priority
Last Modified: 2014-04-24
I'm about setting up Remote Web Access on a Windows Server 2012 R2 running Essentails Experience but I can't use the remote.domain.com web page to establish a Remote Desktop connection.

From one workstation I can open a normal (direct) Remote Desktop on another workstation using some specific credentials. Thus, firewall and rights should be fine.

If I go via the remote site and login with the same credentials, I see the tile with the remote computer and a green dot.
When I click it, IE asks if I wish to allow an Active-X for remote services to run. I click Allow.
Then, in some seconds, the page repaints but that's all. No remote connection, no error, no nothing.

What to do? All computers are on the same subnet.

Question by:Gustav Brock
  • 2
LVL 53

Author Comment

by:Gustav Brock
ID: 40017707
OK, some further testing indicates that this is an IE setting.
I went to:

    IE Tools/settings, Internet Options, Security, Local intranet, Sites

and added


pressed Close and OK, and refreshed the page.

Now a Remote Desktop Connection windows pops up, and I can click Connect.

Very good.
But once more it asks for the credentials I just used to log on to the page.
Can this be avoided?

LVL 85

Accepted Solution

David Johnson, CD, MVP earned 2000 total points
ID: 40019149
The first logon is allowing you access to the domain via http/https in your browser, the second is for the machine via remote desktop.. you can save your credentials and you won't be prompted the second time.
LVL 53

Author Closing Comment

by:Gustav Brock
ID: 40019360
Thanks. I was testing in-house, though the access in the future only will be used by remote users. Then it makes sense.


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