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Cisco Unity Connection - Immediately Apply Message Aging Policy

Posted on 2014-04-23
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Last Modified: 2014-05-19
Is there a way to immediately apply the message aging policy in Cisco Unity Connection 9.1? I have a user that has close to 1000 voicemails in their inbox and it is causing issues with synchronizing their Unity Inbox with their Exchange Inbox. I have applied a message aging policy to the users' Unity Connection Inbox but it doesn't seem to go in effect until much later (perhaps next day, I think)

Is there somewhere I can click to apply this message aging policy immediately rather than waiting for it to run at whatever time?

Alternatively, is there a way to delete voicemail messages from the users' inbox in bulk? I can go into the web interface for their voicemail inbox and delete voicemails, but it only presents the voicemails 25 at a time so there is a lot of clicking that I would have to do.

Any help I could get on this would be greatly appreciated.
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Question by:Rob Sanders
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agonza07 earned 2000 total points
ID: 40041164
If the system is integrated with Exchange, then you should be able to sort messages on Outlook and bulk delete that way.

Otherwise, I think you had your question answered on the Cisco forums using the Unity tools "Unity Connection Bulk User Delete"
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