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Terminal Server 2012R2 - Slow Save As

Posted on 2014-04-23
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Last Modified: 2014-05-12
Hi All,

We have a Terminal Server with Windows Server 2012R2.
On this Terminal Server we have the problem that saving a file in multiple programs takes over half a minute to show the "Save As" explorer view.

The following items have been tested / ruled out:
      - Not only Office, also in Adobe & Chrome
        - Not profile related, deleting the profile and logging in again resolves in the same problem
      - EAV exclusions (program files) don't solve anything as well
      - Disabling the EAV does not offer as solution
      - Creating a new AD user, same problem
      - Slow save as seems to come from loading the "This Computer" view
      - In the explorer itself, no problem
      - There are no network shares
      - no problems on other TS2012R2 servers

Any one an idea?
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Question by:Edan-Sphinx
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Accepted Solution

by:
Manjunath Sullad earned 500 total points
ID: 40018082
Use Sysinternals Process Monitor and Process Explorer to finout which thread is taking time.

You can refer below webcast, In that you will find same example of save As issue.

http://channel9.msdn.com/Events/TechEd/NorthAmerica/2013/WCA-B306#fbid=iJi0b0vlCbg

You can download Process Monitor / Process Explorer from below path.

http://technet.microsoft.com/en-us/sysinternals/bb545021.aspx
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Author Closing Comment

by:Edan-Sphinx
ID: 40058739
Project on hold, seems the right way after viewing the webcast
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