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Carbonite

Posted on 2014-04-23
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Last Modified: 2014-09-15
What do you guys think about carbonite? for cloud backup.

http://www.carbonite.com/
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Question by:CoachellaMVCD
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SunBow earned 500 total points
ID: 40018624
What are your needs?

For my own usage, I'd rather have more control with personal alternatives that are more economical. But I do not have vast amounts of critical data in need of off-site storage.

This could be of value for those who do have personal needs to maintain larger systems such as for important video collections, even music and databases such as email, when the portable options have less use or value. Perhaps those who have multiple systems that travel a lot, Have needs away from home.

Any choice for backing up systems reliably consumes user time for setup as well as maintenance.
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Expert Comment

by:pcladylr
ID: 40323767
Thought I would add a comment I just posted to Spiceworks.

I have used Carbonite for years and installed on many clients' computers, as well as my own, and have been very happy with it until my own hard drive crashed. I added the mirror image backup component a year or two ago. When my hard drive crashed last week, I called tech support, followed the instructions, and went through a 5-6 hour process only to receive a message that it was unsuccessful toward the very end. The tech had said to try a different version of the image if there was a problem, so I did - two more times. I called tech support and the bottom line was there was nothing they could do ... probably because I have Windows 8.1 Pro. Most of my data is stored on a separate hard drive, so I still have that, but evidently Carbonite cloud backup was not backing up data on the C drive - probably my fault because I thought I had a mirror image of everything on it. The only thing I've really missed so far is a QuickBooks company file  - and needless to say, I'm sick about it. I can't find any place on their website to indicate that it wouldn't work with 8.1. I would certainly recommend it for cloud backup, but beware of mirror imaging.
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