We are using Dameware version 10.0.0.372 to remote into PC and correct various issues. On desktops it works fine because they only have one IP.
However, laptops which have wifi and wired connections are having issues. I think that i have found the reason but am unsure how to fix it.
On our DNS server which dynamically updates is associating multiple IP addresses per laptop because they have the wired NIC and wireless NIC.
Computer1 Host (A) 10.101.16.X
Computer1 Host (A) 10.101.25.X
Dameware pulls the computer names from Active directory. So when we try to remote in with the computer name Dameware doesn't know which IP to associate it to. We can use the IP address to remote in but were wondering if there was a way to use either one.
Thanks for any help