[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Windows cannot access the specified device, path or file.

Posted on 2014-04-23
5
Medium Priority
?
1,061 Views
Last Modified: 2014-05-13
A customer complained that Autoplay was not working when he inserted a CD.  I manage to get that function back, but now when he double clicks the desktop shortcut or the icon in Windows Explorer he gets the error: "Windows cannot access the specified device, path or file. You may not have appropriate permissions to access this item."

If he opens Windows Media Player, the audio works.

The OS is Windows 7 Ultimate.

What do we have to do to get Autoplay to work correctly?
0
Comment
Question by:rhavey
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 50

Expert Comment

by:jcimarron
ID: 40018977
rhavey--
Was AutoPlay working correctly until just recently?  If so run a System Restore to a date before the problem started.
If no help look into the issue of Permissions and Ownership.
http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/
0
 
LVL 1

Author Comment

by:rhavey
ID: 40019098
This worked until recently.

Thanks for the response.  There is no System Restore Point before today.  I had removed a couple of utilities that seemed to be getting in the way.  I reversed the process because removing them did no good.  Now I am back to a right click bringing up a menu generated by something called ASUS Splendid.  The only thing that might be ASUS in that computer is the video card.  Information on ASUS Splendid is pretty sparse.

I am still in the same situation.  I should have mentioned that when I started I had to repair Windows Media Player.  I also uninstalled iTunes.

After the system restore, I again repaired Windows Media Player.  Now in the right pane of Explorer the error message is "iTunes cannot run because some of its files are missing.  I have done everything I can think of to set the default for the DVD drive and for CDA and CDDA files to Media Player.  I suppose I could reinstall iTunes and call it done, but something is wrong.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 40020751
rhavey--
This tutorial offers two procedures to enable AutoPlay in Win 7
http://www.sevenforums.com/tutorials/216706-autoplay-enable-disable.html
0
 
LVL 1

Accepted Solution

by:
rhavey earned 0 total points
ID: 40052322
The same customer decided to upgrade to Windows 8.1.  That cured the problem.
0
 
LVL 1

Author Closing Comment

by:rhavey
ID: 40061316
I am accepting my own comment to close this question.  We need a better way to close a question when there is no resolution.

In this case I could not make any of the suggestions work.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One of the features I've come to appreciate about Windows 7 and Windows Server 2008 R2 is the ability to pin applications to the task bar. As useful a feature as I've found this, it does have some quirks.  For example, have you ever tried pinning an…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
Suggested Courses

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question