Solved

event ID 509 - exchange 2003

Posted on 2014-04-23
5
506 Views
Last Modified: 2014-05-11
Hi Getting the below event ID, Is this the Hard ware (disk) issue? How to troubleshoot?

event ID 509
Information Store (3148) First Storage Group: A request to read from the file "D:\Exchsrvr\MDBDATA\Fourth\Adyard-fourth Mailbox Store.edb" at offset 63357337600 (0x0000000ec0644000) for 4096 (0x00001000) bytes succeeded, but took an abnormally long time (101 seconds) to be serviced by the OS. In addition, 42 other I/O requests to this file have also taken an abnormally long time to be serviced since the last message regarding this problem was posted 28130 seconds ago. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
0
Comment
Question by:kolathaya123
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 10

Accepted Solution

by:
Rafael earned 500 total points
ID: 40019260
Is the EDB file located on a remote network share ? If not it could be either a transient network issue for a moment or a physical disk issue. I would check the EDB file as well as the STM to make sure they are fine.  Although a tad dated here is a great article that has helped me in the past. The Article is how to use the MS Exchange Tools to check file integrity. If all is well with them I would move the edb and stm to a different network share and start looking at replacing the failing drive(s).

Hope this helps
-Rafael
0
 

Author Comment

by:kolathaya123
ID: 40019276
The HDD is connected to the server itself..
0
 
LVL 10

Assisted Solution

by:Rafael
Rafael earned 500 total points
ID: 40019278
Try the tools first. Are you running the HDD in a RAID ?
0
 

Author Comment

by:kolathaya123
ID: 40019284
Can I run the integrity check when database is mounted?
0
 
LVL 10

Expert Comment

by:Rafael
ID: 40019756
No they have to be offline.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question