Solved

Word templates problem (templates on company server)

Posted on 2014-04-23
4
300 Views
Last Modified: 2014-06-02
Dear experts -
My colleague sends me Word documents, and they are very slow to open - seem to be looking for our server.
Is this an error with how the templates are being used or set up?
Thanks!

Word template server error
0
Comment
Question by:terpsichore
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 14

Expert Comment

by:BlueCompute
ID: 40019498
Yes, probably. Do the templates contain images stored on a fileserver and referenced by UNC path (\\server-name\) or IP?
0
 
LVL 16

Assisted Solution

by:gurutc
gurutc earned 250 total points
ID: 40019923
Can you get your associate to remove linked templates that aren't Normal.dot.  Any variation on templates make the files have these issues.

- gurutc
0
 
LVL 14

Accepted Solution

by:
Stacy Brown earned 250 total points
ID: 40035466
In regards to BlueCompute's Answer, if there are pictures that appear in the document, try toggling your field codes to see if these pictures are being inserts via an INCLUDEPICTURE field.  These can be created automatically when pictures are copied and pasted from the internet.

To toggle your field codes, hit ALT +F9 on your keyboard.  Don't worry if your document suddenly looks really weird.  We will toggle the field codes back off in a minute.  Scroll through your document and see if you have any INCLUDEPICTURE FIELDS.  If you do, this is most likely what the "links" are that are causing the delay in the file opening.

LINK files or INCLUDETEXT fields could also cause issues.

HIT ALT+F9 again to toggle your field codes back off.

I hope this is helpful as an assist to BlueCompute's post.
0
 

Author Closing Comment

by:terpsichore
ID: 40105367
Still working on this; thanks for the insightful tips meanwhile -
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question