Hard disk failure raid volume event log

Hi Guys,

I have 6 hard disks in a raid volume and one volume had failed, however I cant see anything in the windows event logs, should this appear in the event logs at event id 11?

Regards,
K
Kelly GarciaSenior Systems AdministratorAsked:
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rindiConnect With a Mentor Commented:
It depends on the controller and tools available. Some of them will show their messages within event viewer, or if not there will a utility installed which allows you to monitor the RAID controller and the rest of the hardware of the Server from within the OS or, particularly if you have several servers setup, on a central management station (HP's Insight manager can be set up for that for example). This is very useful as you will always be warned about problems. I'm sure IBM has something similar.
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Dirk MareConnect With a Mentor Systems Engineer (Acting IT Manager)Commented:
Is this n hardware raid or Software raid?

Look in the Raid controller BIOS for the failed disk, or install the Raid controller software for your OS and identify the failed drive.

DirkMare
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rindiConnect With a Mentor Commented:
If the controller manages your RAID, you won't necessarily see anything in the Windows logs, particularly not if you haven't installed all the agents and utilities for that controller.

So as mentioned above, you should install all the software and tools for your hardware in order to view things within your OS.
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ProjectChampionCommented:
You should actually be able see the event log under "System" category.
Incidentally how did you find out about the error if you haven't captured it via events log?
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Kelly GarciaSenior Systems AdministratorAuthor Commented:
is there an equivalent of HP systems insights manager for IBM servers?

Will this system should also check for physical hard disk errors?
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Kelly GarciaSenior Systems AdministratorAuthor Commented:
its a hardware raid, one disk failed and there was nothing in the event logs!
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Dirk MareConnect With a Mentor Systems Engineer (Acting IT Manager)Commented:
Yes you should be able to install MSM (MegaRaid Storage Management) Look in the driver section of your server on the IBM website and download the software. After the installation of the software you will have event logs

DirkMare
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rindiConnect With a Mentor Commented:
As I mentioned above, everything needs to be installed, otherwise the OS won't know anything about the individual disks in an array, and so it won't be able to show up in the eventlogs. The RAID controller shows the array as a single disk to the OS, it doesn't show it the individual disks.

There probably is something similar to insight manager for IBM servers, but I don't know them well enough to to be sure. I suggest you check the server's download site. If there is anything, it should be available there.

Also, usually the servers include special installation CD's which first are used to prepare the server (setup arrays, select the target OS, prepare partitions etc., something like HP's SmartStart CD's). Those usually also install the management tools.
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DavidConnect With a Mentor PresidentCommented:
The O/S is always going to be blissfully unaware of the health and even configuration of a hardware RAID subsystem. This is how it is designed to work.  If you want to have some monitoring/reporting capability you need to install software that is vendor/product specific that does this for you in the background.

Such software is going to be on the CDROM or website of the hardware controller vendor.  It doesn't get installed automatically.
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andyalderConnect With a Mentor Commented:
IBM Director is the equivalent of HP Insight Manager, AFAIK there's no smaller utility such as HP's Systems Management Homepage. https://www-947.ibm.com/support/entry/portal/docdisplay?brand=5000016&lndocid=TOOL-center
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Kelly GarciaSenior Systems AdministratorAuthor Commented:
Hi Andy,

Thanks for the link, is IBM directory  a free software?

Regards,
k
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Kelly GarciaSenior Systems AdministratorAuthor Commented:
so if I install a raid software or the agents and utilities, then if there are any disk errors it would show up in the event logs right?
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