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Trouble on WAN link, Engenius access points, connected antennas to improve signal strength but no improvement

Hi Experts,

Trouble on WAN link, Engenius access points, connected antennas to improve signal strength but no improvement. Getting -74dbi, data rate 12-36. Baffled as to why signal strength is still low with antennas in place. We are running Engenius Wireless Access Points...and one link is disturbing our entire wide area network, hope we can get expert help and get our clients happy.

eeRoot

What equipment is being used on both ends of the wireless link? And what is the distance? And how many physical obstructions are there blocking the wifi signals?

Davis McCarn

What is/are the model numbers of the Engenius devices and how are they configured?

sgt_best

A wireless bridge must have clear line of site. You need a tunnel the size of a bus between access points.

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Craig Beck

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sgt_best

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Kasonde Neddy

ASKER

Hello Experts,

Thanks for the feedback, it appeared that the radios have been faulty. Been away in the bush and thanks for all your efforts in helping me resolve the problem.

Kasonde Neddy

ASKER

Tips were helpful and apologies for taking long to close..the questions asked help troubleshoot, and appeared to be a fault with equipment, rendering any other issues irrelevant.