How to contact Microsoft Tech Support for SQL Server in less than 24 hours
Posted on 2014-04-24
My last Experts Exchange question (SQL Server failing to run after a Windows 8.1 update) resulted in the experts advising me to contact Microsoft technical support.
I've been trying to contact Microsoft technical support for the last 24 hours. I've been placed on hold (in India I think) three times and had the calls dropped each time after waiting on hold for over 30 minutes. Last evening I decided I would try again at around 5:30pm Eastern.
I've been calling this number (800) 642-7676
I explained to the operator at Microsoft what had been happening with dropped calls after being transferred and she was very apologetic and said she will transfer me to a department that will solve my problem.
Well, I listened to the music and ads for Windows Vista until my second portable phone battery expired at approximately 11:45pm. 5.25 hours on hold and still not connecting.
I'm sorry to post such a trivial question to the experts but this is a serious problem.