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mail forwarder in exchange

Posted on 2014-04-24
Medium Priority
Last Modified: 2014-04-24
hello friend,

I have a customer who as exhange 2003 evirontment, recently we have acquire we company.  suppose my orignal company is xyz.com and pqr.com is company we aquire, so Ryan was user of pqr.com company some one delete his account from pqr.com company which was is primary company and now created his mail ID in xyz.com company,
what ryan want if some one sends mails to ryan@pqr.com it should be forwarded to ryan@xyz.com internal as well as external mails should come to ryan@xyz.com.

Can some one help me to get some idea to resolve this.
Question by:jayz82in
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Expert Comment

by:David Carr
ID: 40020091
If the email address in the other domain is deleted you will have to re-create it and then set up forwarding in Exchange to the address in the new domain.

To do this open the Exchange System manager right click on the user you want to change and select Delivery Options from the General tab.  Select Forward to from the Forwarding Address section. Select Modify. Add the email address to forward the mail to. select OK.
Choose OK then OK again to close the window.

Author Comment

ID: 40020105
hello David ,

THanks for the update is there any other way, with out recreating its mail id in other domain.

Author Comment

ID: 40020108
hello David i will surely work on the option you provided. but just wanted to know any possible ways

Accepted Solution

David Carr earned 2000 total points
ID: 40020114
you cannot forward mail for an address if it does not exist somewhere

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