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Exchange 2010 / SBS 2011 - saving emails on the server & extra folders get created

I'm not too familiar with SBS / Exchange, so....

a group with SBS 2011 wants to save some emails for others in the office and to make sure these emails are accessible and grouped to the account they relate to.

So they will click on an email in outlook, choose save as, and it appears they would choose HTML and choose a folder location under \\server\correspondence.

The email as an HTML would be created, along with the attachments and a folder with the same name as the email.html file.  In the folder are a couple xml's:


they want to delete the folders to reduce the clutter in the folder - that one email can have several entries - the email.html, the folder, and then each attachment.

Can they delete the folders?  That will potentially break the way the email looks?  Any other issues that will cause?  Is there a better way to save the emails?  save as email message, right?
2 Solutions
Cris HannaCommented:
in my opinion they approaching this wrong.  I would create Public Folders in exchange, then just give all the appropriate people access to the folder and move the mail there
Larry Struckmeyer MVPCommented:
Agreeing with Cris Hanna.  Public folders is the way to go.  You can use them for other purposes besides email, such as a corporate contact list and a shared calendar.

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