We have a client running Citrix Presentation Service on Windows 2003, with an Exchange 2003 and Windows 2003 File Server and Windows 2003 Application server.
Her local workstation runs Office 2010 as does Citrix published application. She just got a new machine at home running Windows 8.1 and maybe Office 2013 (checking this now).
She keeps getting errors that someone else (her) is in her Excel files. & she can't toggle back and forth between Excel files. When we login (we login in through logmein), we can't toggle back and forth and we did see a file that was locked saying she was using it.
Has anyone seen this problem.