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How to avoid that an internal mailbox in Gmail is getting mail traffic from an external email sender?

Posted on 2014-04-24
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Last Modified: 2014-11-12
Hi there,

I got a question about an possible gmail setup of an inbox in gmail which is only for internal use. We don't would like to use google groups for this account.

Is there a way to make sure that  only internal email (same domain) are delivered to this inbox?

Is there an way to notify the external party that they should i. E. Customer Care or Sales to address there request?

Thanks for your help!!!! :)
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Question by:maja75
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shalomc earned 500 total points
ID: 40022123
There is a workaround.

Enable "canned responses" from the Labs tab in settings. Create a canned response to notify the third party about Customer Care or Sales to address there request.

Create a filter, in the "From" condition write "-from:@yourdomain.com"  (without the quotes)

In the filter actions, select "Send canned response", and "Delete" or "Forward" or anything you fancy.
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