Mark Litin
asked on
Catalyst Driver install Fails with Permission Denied
Hi, and thanks for any insights....
I have a client who does a lot of gaming, and has installed dual joined ADM 8970 cards. But when installing the driver package, it fails with VSS 12348.
Following posts from similar events executed the procedute posted here:
http://technet.microsoft.com/en-us/library/cc734468(v=ws.10).aspx
That did not fix the problem. Permissions are open, admin is running it, and run as administrator is used to execute the package.
Windows 7 64 bit, 16 GB memory.
What would you suggest?
Here's the error:
Log Name: Application
Source: VSS
Date: 4/24/2014 11:09:38 AM
Event ID: 12348
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Waterboy-PC
Description:
Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{83d7fe8f-cc86-1 1e1-86cb-9 02b34376d7 0}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly. Check security on the volume, and try the operation again.
Operation:
Removing auto-release shadow copies
Loading provider
Context:
Execution Context: System Provider
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="VSS" />
<EventID Qualifiers="0">12348</Even tID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2014-04-24T16: 09:38.0000 00000Z" />
<EventRecordID>43038</Even tRecordID>
<Channel>Application</Chan nel>
<Computer>Waterboy-PC</Com puter>
<Security />
</System>
<EventData>
<Data>\\?\Volume{83d7fe8f- cc86-11e1- 86cb-902b3 4376d70}\< /Data>
<Data>
Operation:
Removing auto-release shadow copies
Loading provider
Context:
Execution Context: System Provider</Data>
<Binary>2D20436F64653A2053 505250524F 5643303030 3032333331 2D2043616C 6C3A205350 5250524F56 4330303030 323237332D 205049443A 2020303030 3035333030 2D20544944 3A20203030 3030353530 302D20434D 443A202043 3A5C57696E 646F77735C 5379737465 6D33325C73 7663686F73 742E657865 202D6B2073 777072762D 2055736572 3A204E616D 653A204E54 2041555448 4F52495459 5C53595354 454D2C2053 49443A532D 312D352D31 3820</Bina ry>
</EventData>
</Event>
I have a client who does a lot of gaming, and has installed dual joined ADM 8970 cards. But when installing the driver package, it fails with VSS 12348.
Following posts from similar events executed the procedute posted here:
http://technet.microsoft.com/en-us/library/cc734468(v=ws.10).aspx
That did not fix the problem. Permissions are open, admin is running it, and run as administrator is used to execute the package.
Windows 7 64 bit, 16 GB memory.
What would you suggest?
Here's the error:
Log Name: Application
Source: VSS
Date: 4/24/2014 11:09:38 AM
Event ID: 12348
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Waterboy-PC
Description:
Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{83d7fe8f-cc86-1
Operation:
Removing auto-release shadow copies
Loading provider
Context:
Execution Context: System Provider
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="VSS" />
<EventID Qualifiers="0">12348</Even
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2014-04-24T16:
<EventRecordID>43038</Even
<Channel>Application</Chan
<Computer>Waterboy-PC</Com
<Security />
</System>
<EventData>
<Data>\\?\Volume{83d7fe8f-
<Data>
Operation:
Removing auto-release shadow copies
Loading provider
Context:
Execution Context: System Provider</Data>
<Binary>2D20436F64653A2053
</EventData>
</Event>
ASKER
Thanks, esskayb2d for the advice.
This was attempted and in both instances (new install directory, and new Admin user) the install failed identically, with the same error as before.
I have a feeling the vss error is at fault, and I've found no other info that has solved the issue.
Is there a path of investigation you can recommend?
Thanks again.
This was attempted and in both instances (new install directory, and new Admin user) the install failed identically, with the same error as before.
I have a feeling the vss error is at fault, and I've found no other info that has solved the issue.
Is there a path of investigation you can recommend?
Thanks again.
ASKER CERTIFIED SOLUTION
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ASKER
Hi esskayb2d
Thanks for your support. I;ve shared the same with my client, and he has been unresponsive. So I'm showing this as resolved, with a big thanks to you.
Cheers!
Thanks for your support. I;ve shared the same with my client, and he has been unresponsive. So I'm showing this as resolved, with a big thanks to you.
Cheers!
make a new folder c:/drivers
and install to that directory instead.
This is a Windows Vista and higher feature, which blocks changes to files inside critical folders