?
Solved

windows security box keeps popping up in outlook 2013

Posted on 2014-04-24
3
Medium Priority
?
3,400 Views
Last Modified: 2014-04-26
Many times that I try to send mail, windows security box keeps popping up in outlook 2013.  It asks for credentials and I enter them and click remember credentials and it still comes up again.  I went into credential manager in windows 7 and deleted everything and tried it all over and it still occurs.  What is going on.  This happens to other computer on our network also occasionally.

We use Exchange server.  This never happened in 2010 outlook.
0
Comment
Question by:al4629740
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 14

Accepted Solution

by:
BlueCompute earned 1000 total points
ID: 40022694
There's quite a few causes of this issue, incorrect OWA configuration is the one I've seen most often. When you set the account up, are you selecting "Microsoft Exchange Server" or "Exchange Activesync Compatible service"? If you control-right click on the Exchange icon in the System Tray and select "Test Autoconfiguration", untick both "GuessSmart" options and click "Test", what results do you get?
Is the account configured to use RPC over HTTP (Outlook Anywhere), and does the problem go away if you set it up to connect direct?
0
 

Author Comment

by:al4629740
ID: 40023015
Is this from the client end?
0
 

Author Comment

by:al4629740
ID: 40023253
Your talking about exchange server correct? I have no idea when it comes to that
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
Cancel future meetings from user mailboxes in Office 365 using Remove-CalendarEvents
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses
Course of the Month14 days, 22 hours left to enroll

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question