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There was an error opening this document. The file is damaged and could not be repaired. when PDF emailed from MAC and opening in Windows 7

Hi

I have a user who has emailed me a PDF document  from her ipad. When I open in my windows 7 PC I get an error which says:

There was an error opening this document. The file is damaged and could not be repaired.

On the attachment  I can see  two files attached.

One says :Finance.pdf(735KB)
second one says: ATT00001.htm(406KB)

Please suggest is there a way of opening this PDF document in a windows 7  PC.I remember there was a software which used to open and I lost track of it.

Any help much appreciated

Thanks
0
lianne143
Asked:
lianne143
3 Solutions
 
Dan CraciunIT ConsultantCommented:
Usually Adobe Reader means what it says. The PDF is probably corrupted.

You can try another PDF reader (Foxit Reader is very popular) and see if it opens.

HTH,
Dan
0
 
*** Hopeleonie ***IT ManagerCommented:
Or download and install the latest Adobe Reader:
https://get.adobe.com/uk/reader/

and then run the updates.
0
 
David Johnson, CD, MVPOwnerCommented:
try saving the attachment first then trying to view it (from the saved location)
0

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