Solved

Outlook Autodiscover pointing to wrong URL

Posted on 2014-04-25
1
1,775 Views
1 Endorsement
Last Modified: 2014-04-30
Hi Everyone,

I am having an issue with some users receiving an message looking for the autodiscover at the wrong URL .

Our setup is an SBS 2011 with Exchange 2010. The Exchange server has two accepted email domains (domain.ie and domain.co.uk). The primary is the domain.ie account. There is also two seperate websites for both the .ie and .co.uk (hosted externally). The domain.co.uk email users sometimes receive a message about the Auto-discover looking to domain.co.uk web site for the Auto-discover.

Just wondering should I create an external DNS record on the domain.co.uk (autodiscover.domain.co.uk) and have it point to the Public IP Address of the server/ exchange server (CAS). Also the SSL certificate in use is a single domain remote.domain.ie should this be different?

Any input would be greatly appreciated,
1
Comment
Question by:brianquin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 150 total points
ID: 40023221
If you don't have Autodiscover.example.com on the SSL certificate, then you should ensure that Autodiscover.example.com does not resolve anywhere internally or externally.
Furthermore, with some hosts, you will find that example.com/Autodiscover/Autodiscover.xml (ie no host name at the front like www) will work, because one of the hosting packages uses it. You need to get the host to disable it.

Internally it doesn't matter, as they should be getting their information from the domain, using a value that SBS populates during the setup of the server.

Simon.
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question