Solved

Outlook Autodiscover pointing to wrong URL

Posted on 2014-04-25
1
1,800 Views
1 Endorsement
Last Modified: 2014-04-30
Hi Everyone,

I am having an issue with some users receiving an message looking for the autodiscover at the wrong URL .

Our setup is an SBS 2011 with Exchange 2010. The Exchange server has two accepted email domains (domain.ie and domain.co.uk). The primary is the domain.ie account. There is also two seperate websites for both the .ie and .co.uk (hosted externally). The domain.co.uk email users sometimes receive a message about the Auto-discover looking to domain.co.uk web site for the Auto-discover.

Just wondering should I create an external DNS record on the domain.co.uk (autodiscover.domain.co.uk) and have it point to the Public IP Address of the server/ exchange server (CAS). Also the SSL certificate in use is a single domain remote.domain.ie should this be different?

Any input would be greatly appreciated,
1
Comment
Question by:brianquin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 150 total points
ID: 40023221
If you don't have Autodiscover.example.com on the SSL certificate, then you should ensure that Autodiscover.example.com does not resolve anywhere internally or externally.
Furthermore, with some hosts, you will find that example.com/Autodiscover/Autodiscover.xml (ie no host name at the front like www) will work, because one of the hosting packages uses it. You need to get the host to disable it.

Internally it doesn't matter, as they should be getting their information from the domain, using a value that SBS populates during the setup of the server.

Simon.
0

Featured Post

The Ultimate Checklist to Optimize Your Website

Websites are getting bigger and complicated by the day. Video, images, custom fonts are all great for showcasing your product/service. But the price to pay in terms of reduced page load times and ultimately, decreased sales, can lead to some difficult decisions about what to cut.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question