Solved

Carbonite Backups orange

Posted on 2014-04-25
5
1,058 Views
Last Modified: 2016-01-07
Hi all,

Carbonite cloud backup is backing up the users files and folders but some of the files / folders are appearing as orange when they have successfully been backed up. Also there are no pending backups.

Furthermore some root folders appear orange but the folders / files within appear green.

Help greatly appreciated.

Many Thanks

Harry Outram
TechDivision
0
Comment
Question by:Techdivision
  • 3
5 Comments
 
LVL 25

Accepted Solution

by:
Tony Giangreco earned 500 total points
ID: 40022616
Here is a great guide that explains the colors and what's has completed.

https://carbonite.service-now.com/carbonite/kb_view.do?correlation_id=1344
0
 
LVL 25

Expert Comment

by:Tony Giangreco
ID: 40025748
Have I answered your question completely?
0
 

Author Comment

by:Techdivision
ID: 40028994
My problem is that even though the yellow dots are appearing nothing is pending to be backed up or appears to need to be backed up when referenced with the online web page.
0
 
LVL 25

Expert Comment

by:Tony Giangreco
ID: 40029224
Have you checked with Carbonite support?
0
 
LVL 2

Expert Comment

by:Carbonite
ID: 41401338
Hi,

So sorry just saw this. It may be that the file is changing too regularly so it keeps getting marked as orange.

If not then it may be an issue. Is this issue still ongoing? Is there anything I can do to help?
0

Featured Post

ScreenConnect 6.0 Free Trial

Want empowering updates? You're in the right place! Discover new features in ScreenConnect 6.0, based on partner feedback, to keep you business operating smoothly and optimally (the way it should be). Explore all of the extras and enhancements for yourself!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn how the use of a bunch of disparate tools requiring a lot of manual attention led to a series of unfortunate backup events for one company.
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
Need to grow your business through quality cloud solutions? With everything required to build a cloud platform and solution, you may feel like the distance between you and the cloud is quite long. Help is here. Spend some time learning about the Con…

837 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question