User Canceled a Physical Volume Library Operation - Backup Exec 2012

I am trying to restore a file from Backup Exec 2012 and keep getting the following error: User Canceled a Physical Volume Library Operation.

I am able to inventory and catalog the B2D device.

The device is a USB external hard drive, which I am able to access through Windows Explorer.

Job Log:
Restore- VUSFILEP01V-79-57344-33039 - Error - Mount failed.

User canceled a Physical Volume Library operation.

V-79-57344-33039 - Unable to acquire device for the specified pool and media

A selection on device \\VUSFILEP01\Shadow?Copy?Components was skipped because of previous errors with the job.


Any ideas?
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NoobNKCAsked:
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KorbusConnect With a Mentor Commented:
Looking like the file is corrupted, when creating the backup, did you enable the option that makes it read back the file, to confirm it was written correctly? (I forget what this option is called)

Can you copy the backup files to a different drive, and try a restore again, to eliminate possible hardware issues?
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KorbusCommented:
What type of backup is this?  If differential or incremental: does the full backup it is based upon live on the same USB drive?
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NoobNKCAuthor Commented:
Incremental and yes the full backup is on the same USB drive.
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NoobNKCAuthor Commented:
I tried copying the files to a new USB drive and got the same result. Im thinking the files are corrupt and not the hard ware.
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