Solved

European Encoding?

Posted on 2014-04-25
6
142 Views
Last Modified: 2014-04-27
Problem
I have a windows server 2003 that has a shared folder. After a power failure all the documents are tiring to open with European encoding instead of Western  I ans also getting an error on client machines that states .... cannot start converter msword632
any Ideas

Thanks

Wayne
0
Comment
Question by:wzrdoz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 42

Expert Comment

by:pcelba
ID: 40023491
Restore from the latest backup should be the standard operation after such occasion. Server without an UPS is also a curiosity...

There is nothing like European encoding in Windows. Europe has several different encodings. Which one do you have set now?

What is in the Windows Control Panel - Regional settings? Did you try to change it?

Are you sure files on the server are not damaged?
0
 

Author Comment

by:wzrdoz
ID: 40023530
when i open a word doc this is what it looks like:

܇ž?ÚÝððëüðÉ(ÛðK'ÚÏD9|Z¿êI®ìã*†E^­L¯á6Ïy†à4­WÔÖ¡MYI[r·þm°ë=¦7ƒ=ó™`Zb„"s'<ÁŸÃçÆÿ*Š¡SÇ4­
juÝ‘vÉoêMê œƒ¨Æ΀ÛÇA)Wšc ºŽ9õ…7ÇäÝò©î›Ñ^‰|™ü•Š…r%ìIÝa´€¿C®À<äµ7‘SÓÁ`.çžiAë¯ ËpÓd}üÇ_Ì7©­4åXÜÔ8Y‡Ì/âA<ªAGå]«hÀu)íQ
æE±®“„      ŒØ[ŽÐ§Áh¥^e!±ŽyOþ¹æÁë0ž;
 Ld+œe
7Ê!gó,Rj]ǐe      æ³      1%ò˜<UcŒP
&¶.26\q¯2V¢’ÅGÞ=
è(“Kwد{@ĘZÍÈ.ëž.¤;'¾
0
 
LVL 42

Expert Comment

by:pcelba
ID: 40026261
Does the same document open correctly on different computer?
Could you post such document here?
0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 

Author Comment

by:wzrdoz
ID: 40026291
Maybe wrong terms it is the same on any computer. The files were on a shared drive Windows Server 2003 local area network Power failure occurred Server stayed up but the clients went down. It is if they are not seen as a ms word doc
Aguilar--Ray.doc
0
 
LVL 42

Accepted Solution

by:
pcelba earned 500 total points
ID: 40026301
The document seems to be damaged or encrypted. It does not have Word document signature (first two bytes) and the contents is "random".

If you don't use file encryption then it is really damaged and the only help is to restore the last version from a backup.

And yes, power failure at one client can do that...
0
 

Author Closing Comment

by:wzrdoz
ID: 40026304
Thank You
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lync meeting or Lync conferencing is what many organizations would like to deploy to allow them save money. But companies are now giving up for various reasons, one of which is that they cannot join external meetings (non-federated company meetings)…
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
Viewers will learn how to maximize accessibility options in an Excel workbook for users with accessibility issues.
Viewers will learn the different options available in the Backstage view in Excel 2013.

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question