Solved

European Encoding?

Posted on 2014-04-25
6
139 Views
Last Modified: 2014-04-27
Problem
I have a windows server 2003 that has a shared folder. After a power failure all the documents are tiring to open with European encoding instead of Western  I ans also getting an error on client machines that states .... cannot start converter msword632
any Ideas

Thanks

Wayne
0
Comment
Question by:wzrdoz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 42

Expert Comment

by:pcelba
ID: 40023491
Restore from the latest backup should be the standard operation after such occasion. Server without an UPS is also a curiosity...

There is nothing like European encoding in Windows. Europe has several different encodings. Which one do you have set now?

What is in the Windows Control Panel - Regional settings? Did you try to change it?

Are you sure files on the server are not damaged?
0
 

Author Comment

by:wzrdoz
ID: 40023530
when i open a word doc this is what it looks like:

܇ž?ÚÝððëüðÉ(ÛðK'ÚÏD9|Z¿êI®ìã*†E^­L¯á6Ïy†à4­WÔÖ¡MYI[r·þm°ë=¦7ƒ=ó™`Zb„"s'<ÁŸÃçÆÿ*Š¡SÇ4­
juÝ‘vÉoêMê œƒ¨Æ΀ÛÇA)Wšc ºŽ9õ…7ÇäÝò©î›Ñ^‰|™ü•Š…r%ìIÝa´€¿C®À<äµ7‘SÓÁ`.çžiAë¯ ËpÓd}üÇ_Ì7©­4åXÜÔ8Y‡Ì/âA<ªAGå]«hÀu)íQ
æE±®“„      ŒØ[ŽÐ§Áh¥^e!±ŽyOþ¹æÁë0ž;
 Ld+œe
7Ê!gó,Rj]ǐe      æ³      1%ò˜<UcŒP
&¶.26\q¯2V¢’ÅGÞ=
è(“Kwد{@ĘZÍÈ.ëž.¤;'¾
0
 
LVL 42

Expert Comment

by:pcelba
ID: 40026261
Does the same document open correctly on different computer?
Could you post such document here?
0
Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

 

Author Comment

by:wzrdoz
ID: 40026291
Maybe wrong terms it is the same on any computer. The files were on a shared drive Windows Server 2003 local area network Power failure occurred Server stayed up but the clients went down. It is if they are not seen as a ms word doc
Aguilar--Ray.doc
0
 
LVL 42

Accepted Solution

by:
pcelba earned 500 total points
ID: 40026301
The document seems to be damaged or encrypted. It does not have Word document signature (first two bytes) and the contents is "random".

If you don't use file encryption then it is really damaged and the only help is to restore the last version from a backup.

And yes, power failure at one client can do that...
0
 

Author Closing Comment

by:wzrdoz
ID: 40026304
Thank You
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As with any other System Center product, the installation for the Authoring Tool can be quite a pain sometimes. This article serves to help you avoid making these mistakes and hopefully save you a ton of time on troubleshooting :)  Step 1: Make sur…
User Beware!  This is a rather permanent solution to removing your email from an exchange server.  The only way to truly go back is to have your exchange administrator restore your mailbox from backups.  This is usually the option of last resort.  A…
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question