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European Encoding?

Posted on 2014-04-25
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Medium Priority
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Last Modified: 2014-04-27
Problem
I have a windows server 2003 that has a shared folder. After a power failure all the documents are tiring to open with European encoding instead of Western  I ans also getting an error on client machines that states .... cannot start converter msword632
any Ideas

Thanks

Wayne
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Question by:wzrdoz
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6 Comments
 
LVL 43

Expert Comment

by:pcelba
ID: 40023491
Restore from the latest backup should be the standard operation after such occasion. Server without an UPS is also a curiosity...

There is nothing like European encoding in Windows. Europe has several different encodings. Which one do you have set now?

What is in the Windows Control Panel - Regional settings? Did you try to change it?

Are you sure files on the server are not damaged?
0
 

Author Comment

by:wzrdoz
ID: 40023530
when i open a word doc this is what it looks like:

܇ž?ÚÝððëüðÉ(ÛðK'ÚÏD9|Z¿êI®ìã*†E^­L¯á6Ïy†à4­WÔÖ¡MYI[r·þm°ë=¦7ƒ=ó™`Zb„"s'<ÁŸÃçÆÿ*Š¡SÇ4­
juÝ‘vÉoêMê œƒ¨Æ΀ÛÇA)Wšc ºŽ9õ…7ÇäÝò©î›Ñ^‰|™ü•Š…r%ìIÝa´€¿C®À<äµ7‘SÓÁ`.çžiAë¯ ËpÓd}üÇ_Ì7©­4åXÜÔ8Y‡Ì/âA<ªAGå]«hÀu)íQ
æE±®“„      ŒØ[ŽÐ§Áh¥^e!±ŽyOþ¹æÁë0ž;
 Ld+œe
7Ê!gó,Rj]ǐe      æ³      1%ò˜<UcŒP
&¶.26\q¯2V¢’ÅGÞ=
è(“Kwد{@ĘZÍÈ.ëž.¤;'¾
0
 
LVL 43

Expert Comment

by:pcelba
ID: 40026261
Does the same document open correctly on different computer?
Could you post such document here?
0
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Author Comment

by:wzrdoz
ID: 40026291
Maybe wrong terms it is the same on any computer. The files were on a shared drive Windows Server 2003 local area network Power failure occurred Server stayed up but the clients went down. It is if they are not seen as a ms word doc
Aguilar--Ray.doc
0
 
LVL 43

Accepted Solution

by:
pcelba earned 2000 total points
ID: 40026301
The document seems to be damaged or encrypted. It does not have Word document signature (first two bytes) and the contents is "random".

If you don't use file encryption then it is really damaged and the only help is to restore the last version from a backup.

And yes, power failure at one client can do that...
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Author Closing Comment

by:wzrdoz
ID: 40026304
Thank You
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