How do I get European characters to appear in incoming emails when using Outlook 2010

On one of my computers I have Outlook 2010 installed, on another I have Outlook 2003 installed.  When I receive messages written in French on the Outlook 2010 computer, all accented characters have been deleted.  The same message when received on the Outlook 2003 computer displays all characters correctly.
I would appreciate guidance on what steps to take to correct this situation.

Thanks in advance,

Bob Bowman
op_bob_bowmanAsked:
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op_bob_bowmanAuthor Commented:
That seems to have done the trick.

Thanks,

Bob
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nobusCommented:
enjoy!
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