Solved

Your automatic reply settings cannot be displayed because the server is currently unavailable

Posted on 2014-04-25
10
110 Views
Last Modified: 2015-06-11
If I try to set my out of office when I'm connected via Citrix, I get this message.  If I log on to my workstation while using Citrix, I can set it just fine.  

We Outlook 2010 and Exchange 2010.

Any help will be appreciated.
0
Comment
Question by:jrsitman
  • 6
  • 4
10 Comments
 
LVL 18

Expert Comment

by:Raheman M. Abdul
ID: 40024635
Check the ProxyOverride settings on the citrix server for the user if it is pointing to correct server.

Refer for more details:
http://blog.walker.uk.com/2013/02/outlook-2010-cannot-turn-on-off-out-of.html
0
 

Author Comment

by:jrsitman
ID: 40024655
I changed it to laspca.corp and then *.corp.  Neither worked
0
 
LVL 18

Expert Comment

by:Raheman M. Abdul
ID: 40024671
1. Check the properties of the folder "C:\Program Files\MicrosoftExchange ServerV14\ClientAccess\Autodiscover" and it should not be ticked readonly, remove it otherwise.

2. Open powershell and Try to run the following :

Get-webservicesvirtualdirectory | fl identity,internalurl,externalurl

and verify the URLs.
If either of them incorrect then try:

Set-WebServicesVirtualDirectory -Identity "Server\EWS (Default Web Site)" -InternalURL -ExternalURL -BasicAuthentication:$true
0
 

Author Comment

by:jrsitman
ID: 40024703
That folder doesn't exist on the Citrix server or the Exchange server
0
 
LVL 18

Expert Comment

by:Raheman M. Abdul
ID: 40024752
I mean:
C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Autodiscover
0
Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

 

Author Comment

by:jrsitman
ID: 40024845
When I open V14, this is all that is there.  see attached
exchange.png
0
 

Author Comment

by:jrsitman
ID: 40025754
I found the folder on the D drive.  I removed the read only, applied it and clicked ok.  I tried outlook and it still failed.  I checked the folder properties again and they were back to  "Read only".

How to I fix this?
0
 
LVL 18

Accepted Solution

by:
Raheman M. Abdul earned 500 total points
ID: 40025861
may be its inheriting permissions from the parentfolder which is set to read only
0
 

Author Comment

by:jrsitman
ID: 40025887
It seems to be.  Is it really a good idea to uncheck this for everything in Program Files?
0
 

Author Closing Comment

by:jrsitman
ID: 40825608
Thanks
0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

If you don't know how to downgrade, my instructions below should be helpful.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now