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Your automatic reply settings cannot be displayed because the server is currently unavailable

Posted on 2014-04-25
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Last Modified: 2015-06-11
If I try to set my out of office when I'm connected via Citrix, I get this message.  If I log on to my workstation while using Citrix, I can set it just fine.  

We Outlook 2010 and Exchange 2010.

Any help will be appreciated.
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Question by:J.R. Sitman
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10 Comments
 
LVL 19

Expert Comment

by:Raheman M. Abdul
ID: 40024635
Check the ProxyOverride settings on the citrix server for the user if it is pointing to correct server.

Refer for more details:
http://blog.walker.uk.com/2013/02/outlook-2010-cannot-turn-on-off-out-of.html
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Author Comment

by:J.R. Sitman
ID: 40024655
I changed it to laspca.corp and then *.corp.  Neither worked
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LVL 19

Expert Comment

by:Raheman M. Abdul
ID: 40024671
1. Check the properties of the folder "C:\Program Files\MicrosoftExchange ServerV14\ClientAccess\Autodiscover" and it should not be ticked readonly, remove it otherwise.

2. Open powershell and Try to run the following :

Get-webservicesvirtualdirectory | fl identity,internalurl,externalurl

and verify the URLs.
If either of them incorrect then try:

Set-WebServicesVirtualDirectory -Identity "Server\EWS (Default Web Site)" -InternalURL -ExternalURL -BasicAuthentication:$true
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Author Comment

by:J.R. Sitman
ID: 40024703
That folder doesn't exist on the Citrix server or the Exchange server
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LVL 19

Expert Comment

by:Raheman M. Abdul
ID: 40024752
I mean:
C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Autodiscover
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Author Comment

by:J.R. Sitman
ID: 40024845
When I open V14, this is all that is there.  see attached
exchange.png
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Author Comment

by:J.R. Sitman
ID: 40025754
I found the folder on the D drive.  I removed the read only, applied it and clicked ok.  I tried outlook and it still failed.  I checked the folder properties again and they were back to  "Read only".

How to I fix this?
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LVL 19

Accepted Solution

by:
Raheman M. Abdul earned 500 total points
ID: 40025861
may be its inheriting permissions from the parentfolder which is set to read only
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Author Comment

by:J.R. Sitman
ID: 40025887
It seems to be.  Is it really a good idea to uncheck this for everything in Program Files?
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Author Closing Comment

by:J.R. Sitman
ID: 40825608
Thanks
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