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Exchange 2013 OWA

hi,
  i have a query. here is what is happening

client has remote.domainname.co.uk and they use to login to OWA using https://remote.domainname.co.uk/owa

remote.domainname.co.uk is an A record point to x.x.x.x (an adsl line which got cancelled yesterday)

i have poinsted remote.domain.co.uk to the new leased line IP and added port forward rules etc to it.

internally, i can get to the owa using https://internalname/owa

but externally, i am getting error 404 page not found error (the record is still in progress of getting pointed over) so i am using the new ip https://newip/owa and its giving me 404 error.

advice please.
is there any other port i need to open for it to work.

they also have a separate rdwebserver and i can access it using the new ip without a hitch.
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Kash
Asked:
Kash
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1 Solution
 
mbkitmgrCommented:
It could be DNS lag.  While its rare, I have seen it where its taken up to 24 hrs for a dns change to take affect
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Kash2nd Line EngineerAuthor Commented:
i am thinking in similar lines but it is weird.
on another note, we use plesk and i am not a big fan of plesk. i will post back on it
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mbkitmgrCommented:
One client had a situation where the ISP was cancelled, but the Domain Name was still registered via them.  They kept the DNS records in their system which pointed to our old IP, and it took a few days of scratching my head before I realised what was going on.... once I did figure it out, I requested they delete the DNS record....now that's another story with a bit of frustration..
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Kash2nd Line EngineerAuthor Commented:
it does happen.

in my case they do have the other line but i have pointed it to a leased line yesterday.
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mbkitmgrCommented:
Are you able to post the domain name.  I am in Australia and could do a few lookups to see what IP's I get
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Kash2nd Line EngineerAuthor Commented:
right it is now pointing to the new IP address but i am not having any luck with OWA externally specially when nothing has changed on the exchange server. very strange.

is there any email address i can email you on?
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Kash2nd Line EngineerAuthor Commented:
its sorted now. it were OWA rules on the router for some reason
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Md. MojahidCommented:
you should wait for reflect DNS.
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Kash2nd Line EngineerAuthor Commented:
sorted it myself
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