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Exchange 2013 OWA

Posted on 2014-04-25
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Last Modified: 2014-05-01
hi,
  i have a query. here is what is happening

client has remote.domainname.co.uk and they use to login to OWA using https://remote.domainname.co.uk/owa

remote.domainname.co.uk is an A record point to x.x.x.x (an adsl line which got cancelled yesterday)

i have poinsted remote.domain.co.uk to the new leased line IP and added port forward rules etc to it.

internally, i can get to the owa using https://internalname/owa

but externally, i am getting error 404 page not found error (the record is still in progress of getting pointed over) so i am using the new ip https://newip/owa and its giving me 404 error.

advice please.
is there any other port i need to open for it to work.

they also have a separate rdwebserver and i can access it using the new ip without a hitch.
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Question by:Kash
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Expert Comment

by:mbkitmgr
ID: 40024236
It could be DNS lag.  While its rare, I have seen it where its taken up to 24 hrs for a dns change to take affect
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Author Comment

by:Kash
ID: 40024240
i am thinking in similar lines but it is weird.
on another note, we use plesk and i am not a big fan of plesk. i will post back on it
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Expert Comment

by:mbkitmgr
ID: 40024245
One client had a situation where the ISP was cancelled, but the Domain Name was still registered via them.  They kept the DNS records in their system which pointed to our old IP, and it took a few days of scratching my head before I realised what was going on.... once I did figure it out, I requested they delete the DNS record....now that's another story with a bit of frustration..
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Author Comment

by:Kash
ID: 40024250
it does happen.

in my case they do have the other line but i have pointed it to a leased line yesterday.
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Expert Comment

by:mbkitmgr
ID: 40024261
Are you able to post the domain name.  I am in Australia and could do a few lookups to see what IP's I get
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Author Comment

by:Kash
ID: 40024365
right it is now pointing to the new IP address but i am not having any luck with OWA externally specially when nothing has changed on the exchange server. very strange.

is there any email address i can email you on?
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Accepted Solution

by:
Kash earned 0 total points
ID: 40024375
its sorted now. it were OWA rules on the router for some reason
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Expert Comment

by:Md. Mojahid
ID: 40026551
you should wait for reflect DNS.
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Author Closing Comment

by:Kash
ID: 40034114
sorted it myself
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