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ACT for Sage 2013

My OS is win 7 prof 64 bit and I use Act for Sage 2013. I just restored a backuped file and I tried to open it, and I get the error 'Navigation to the webpage was cancelled", I get the same error whenever I want to open the last used ACT PAD file. Hope the Experts can please let me know how to fix this problem. Thank u.

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Richard Daneke

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Jegajothy vythilingam

ASKER

In response to Richard, I renamed the Home folder, but the problem still persists. I just tried to load ACT, without opening any PAD file. The error is Navigation to the webPage was cancelled.
FYI I have AVAST anti virus protection on my pc, and there is also a firewall feature on it, but I do not know how to configure it to allow ACT for SAGE free hand. Thank u.

Davis McCarn

This article says that Act should still start working after a minute or so and then you can change the preferences to not display the welcome screen. It also tells you how to copy the Home folder back from the installation CD:
http://kb.swiftpage.com/app/answers/detail/a_id/22628

SStroz

jegajothy,

If you tried removing/renaming and then recopying the "home" directory and it's still not working your firewall is blocking ACT! from communicating with the web links.

http://kb.swiftpage.com/app/answers/detail/a_id/22628/kw/Navigation%20to%20the%20webpage%20was%20cancelled

You may want to cross post to a networking board where they know how to configure your AVAST anti-virus tool.

Steve

Jegajothy vythilingam

ASKER

thank u