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Kindle fire full removing apps doesn't free up space

Posted on 2014-04-26
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Last Modified: 2014-04-28
My son's kindle fire is full and doesn't have enough free space to connect to the wifi. He's been removing applications but it is not updating the amount of free space on the device. He has 3.0 GB of apps and 2.5 GB in "Other". How do I manage this "Other" space or is there an easy way to clear out temporary items? Is there another step he needs to do when removing apps?

Thanks!
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Question by:Craig Kehler
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by:☠ MASQ ☠
☠ MASQ ☠ earned 500 total points
ID: 40024739
Have you already tried a reset? (Hold the power button in for 20-30 seconds) The Kindle will then re-index its storage and you should see the space deleting those files has made.

Otherwise you're going to need to explore it to remove temporary storage.
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by:Craig Kehler
ID: 40027455
Was hoping to be able to manage the device without being forced to reset it, it's kind of like turning it off and on again :)

Can you explain what you mean by this? "Otherwise you're going to need to explore it to remove temporary storage." I'm curious in case this comes up again.

Strangely hours later the space suddenly freed up. I found an app called clean master that has helped him manage the storage.
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☠ MASQ ☠ earned 500 total points
ID: 40027549
"Explore"  as in either installing an app that manages content (as you have) or by connecting it to a PC and browsing the contents and deleting files.  There is a hidden folder on the Fire which contains temporary installation files (A little like the Windows Update temp folders on a PC) which can be deleted if needed.  It sounds like the space freed up hadn't been correctly indexed and so was being misreported.

The "reset" I suggested doesn't wipe contents it just hard restarts the Fire like a cold-boot - as the Fire restarts it reindexes its storage.

In any event the clean-up app may well have contributed to the re-indexing which is has corrected the mis-reporting.
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by:Craig Kehler
ID: 40027561
Oh right, sorry confused reset with the hard restart. I think he just wasn't patient enough to fully wait for the reindex'ing. You know when your 10 year old says "days" sometimes they mean minutes :)...

Thanks for the help.
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