Are Novell downloads limited to subscription customers?  PUM

Posted on 2014-04-26
Medium Priority
Last Modified: 2014-05-03

I'm trying to download PUM (Novell's Privileged Users Manager)
agent Ver 2.3.3 : I reached the above link.  Can any public user
create an account in the above link & just download the software?

Is a subscription / maintenance contract needed?

Appreciate if anyone can point me to specific links to download
PUM agents for Win 2008 R2 and RHES 5.x/6.x
Question by:sunhux
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LVL 35

Assisted Solution

by:Dan Craciun
Dan Craciun earned 2000 total points
ID: 40025417
Yes, anyone can create an account and download the ISO. I just tried it and it works.

OTOH, you need a license to remove trial limitations:
This is the full product download of NetIQ Privileged User Manager 2.3.3. Without a purchased license for NetIQ Privileged User Manager, the functionality of this version is limited to 5 agents and expires 90 days after it is installed. To continue using NetIQ Privileged User Manager and to remove the 5 agent limit, purchase the product and install the license before the 90 days elapse.
PS: PUM 2.4 was released on April 21.


Author Comment

ID: 40025781
Hi Dan,

Are you a user of PUM?

I don't mind open another thread as subsequent questions
relating to PUM warrant another thread in EE.  We encountered
various issues like the PUM server often had to be rebooted,
connections suddenly drop & MS SQL Studio can't display its
GUI to the user, etc

When logging case with our PUM vendor it did not go very far
other than we're told that the MS patches & hardenings pushed
down to our VMs are the likely culprits

Author Comment

ID: 40025787
> limited to 5 agents
If I install only the agents & not the servers, I guess there's no limit
right?  What this means is the PUM server can only 'manage' 5
agents at most
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Author Comment

ID: 40025792
I'm installing agents only without the server in our staging to verify
if the agent has any impact to various apps like SQL, oracle, SMTP,
LVL 35

Assisted Solution

by:Dan Craciun
Dan Craciun earned 2000 total points
ID: 40025963
If you're only installing the agents you're not limited by the license, but I don't think you'll get a real representation of resource usage.

The agents need to connect to the server to send data, so if the server is not available they are either going to sit idle or keep trying to discover the server.

PS: not a PUM user.

Author Comment

ID: 40027215
One last query:

was trying to search for Ver 2.3.3 after creating a login id
but the closest I get was : refer to attached screen
LVL 35

Accepted Solution

Dan Craciun earned 2000 total points
ID: 40027238
You need to download the trial from https://dl.netiq.com/index.jsp

Novell is now a brand of NetIQ.

You also need to create a free account on the NetIQ site.

Author Comment

ID: 40027709
Thanks for your patience;  I'm not too savvy with these things.

Is the agent indicated in the red arrow in the attached screen
(ie 'PUM as a Service') or it's under the other item below it?
When I downloaded this zip file of 'PUM as a Service' & unzip
it, it only contains an xml file
LVL 35

Assisted Solution

by:Dan Craciun
Dan Craciun earned 2000 total points
ID: 40027719
No, you need the full package. PUM 2.3.3.

Author Comment

ID: 40031733
Just go the iso file downloaded after a few attempts.

This iso is for Windows only or it can be used for Redhat Linux as well?

The documentation mentions it's meant for Windows plus RHES plus
Solaris x86 but that's weird : how can the same binary be used across
so many OS platforms?

The next thing is to find how to install just the agent only
LVL 35

Assisted Solution

by:Dan Craciun
Dan Craciun earned 2000 total points
ID: 40031754
I did not open that ISO, but it's not unusual to have on the same disc exe/msi files for Windows and rpm files for RedHat.

Author Comment

ID: 40031846

Below is what the above documentation says:

Contains the Framework Manager and Agent software for all the supported platforms: Linux*, AIX*, Solaris*, HP-UX*, Tru64*, and Windows*.

Also contains a package file for setting up a local host as a Package Manager.

I'll probably need a free ISO browser (say MagicISO) to browse the content &
extract only what's needed
LVL 35

Expert Comment

by:Dan Craciun
ID: 40031893
I use Daemon Tools Lite for that. Just be careful to un-check all the crap-ware it tries to install.

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