Solved

Exchange Address Book Problems

Posted on 2014-04-26
5
154 Views
Last Modified: 2015-03-12
Hello - we are on Exchange 2010 Server, using Outlook 2010.  This system migrated over from Exchange 2003 some months back, and everything has been working fine, with exception of a couple issues with the address book in Outlook not downloading through the Send Receive button, and not all contacts in AD are showing in Outlook.  Not sure what is causing this.
0
Comment
Question by:Damian_Gardner
5 Comments
 
LVL 34

Assisted Solution

by:Shreedhar Ette
Shreedhar Ette earned 167 total points
Comment Utility
Follow below instruction in outlook:
- Click File Tab, Click on Account Settings, and then click Download Address Book
- In the Offline Address Book dialog box, make sure that the Download changes since last Send/Receive check box is unchecked.
- Click OK
- Click on Send/Receive

Verify address book lists all required address.
0
 
LVL 30

Assisted Solution

by:Gareth Gudger
Gareth Gudger earned 166 total points
Comment Utility
Are you distributing your Offline Address Book via Public Folders, or, EWS?

When you did the migration, did you switch the Generating Server over to your 2010 server?

When you did the migration, did you convert all your Address Lists to 2010?

More info in these articles:

Offline Address Book Distribution and Generation
http://supertekboy.com/2014/04/19/migrating-exchange-2003-2010-part-v/

Address List Conversion To 2010.
http://supertekboy.com/2013/10/05/upgrade-exchange-address-lists-from-2003-to-2010/
0
 
LVL 12

Accepted Solution

by:
Dave earned 167 total points
Comment Utility
I had this issue recently and found it was a permissions issue on the web.config file in the OAB folder. It should be set so that "authenticated users" have "Read" and "Execute" permissions....
0
 

Author Comment

by:Damian_Gardner
Comment Utility
Sorry for the delay, gentlemen. Thank you for your suggestions. Let me try these and reply with the results.  Thank you
0
 

Author Closing Comment

by:Damian_Gardner
Comment Utility
sorry - lost track of this one.  just cleaning up house and closing out abandoned questions.  thanks to all for your help.
0

Featured Post

How does your email signature look on mobiles?

Do your employees use mobile devices to reply to emails? With mobile becoming increasingly important to the business world, it is in your best interest to make sure that your email signature looks great across all types of devices.

Join & Write a Comment

Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
how to add IIS SMTP to handle application/Scanner relays into office 365.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now