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Exchange Address Book Problems

Hello - we are on Exchange 2010 Server, using Outlook 2010.  This system migrated over from Exchange 2003 some months back, and everything has been working fine, with exception of a couple issues with the address book in Outlook not downloading through the Send Receive button, and not all contacts in AD are showing in Outlook.  Not sure what is causing this.
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Damian_Gardner
Asked:
Damian_Gardner
3 Solutions
 
Shreedhar EtteCommented:
Follow below instruction in outlook:
- Click File Tab, Click on Account Settings, and then click Download Address Book
- In the Offline Address Book dialog box, make sure that the Download changes since last Send/Receive check box is unchecked.
- Click OK
- Click on Send/Receive

Verify address book lists all required address.
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Gareth GudgerCommented:
Are you distributing your Offline Address Book via Public Folders, or, EWS?

When you did the migration, did you switch the Generating Server over to your 2010 server?

When you did the migration, did you convert all your Address Lists to 2010?

More info in these articles:

Offline Address Book Distribution and Generation
http://supertekboy.com/2014/04/19/migrating-exchange-2003-2010-part-v/

Address List Conversion To 2010.
http://supertekboy.com/2013/10/05/upgrade-exchange-address-lists-from-2003-to-2010/
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DaveCommented:
I had this issue recently and found it was a permissions issue on the web.config file in the OAB folder. It should be set so that "authenticated users" have "Read" and "Execute" permissions....
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Damian_GardnerAuthor Commented:
Sorry for the delay, gentlemen. Thank you for your suggestions. Let me try these and reply with the results.  Thank you
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Damian_GardnerAuthor Commented:
sorry - lost track of this one.  just cleaning up house and closing out abandoned questions.  thanks to all for your help.
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