iPhone - Send as SMS

Two people I know are not getting text messages sent from devices attached to wireless. It seems to me there are two ways text messages are sent from iOS. One way is if both are on a  WAN network, it sends the text via internet and the other is SMS. With these two people when I send to them it fails and I have to choose send as SMS. How can I solve this problem for them? Apparently others are having this problem sending to them too.
LVL 1
mrmythAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Thomas GrassiSystems AdministratorCommented:
If everyone is on an iPhone then just turn on iMessage

iMessage works on your data plan and on wifi

If iMessage fails to send it will prompt you to send as Text

iMessage makes all message the color Blue

where text messages are the color green

Hope this helps
0
mrmythAuthor Commented:
Thanks for your answer. But it fails when it sends as iMessage to these two users. I don't know why that happens all the time.
0
KRUNAL TAILORFreelance Mobile DeveloperCommented:
Hi mrmyth,

Did you tried text over internet applications?
Are you facing issue when you pass text over internet, am i correct?

If so try below apps
https://itunes.apple.com/us/app/cfc-free-international-calls/id506916707?mt=8
https://itunes.apple.com/us/app/talkatone-free-phone-calls/id397648381?mt=8

Thanks & Regards,
Krunal T. Tailor
0
Thomas GrassiSystems AdministratorCommented:
It is because of their Messages settings

iMessage ON

Send Read Receipts ON

Send as SMs ON

Send & Receive make sure the address are correct here

MMS Messaging ON

Group Messaging ON
Show Subject Field OFF
Character Count OFF
Blocked   Check this list see if your number is blocked
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
mrmythAuthor Commented:
Thanks for your help.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Smartphones

From novice to tech pro — start learning today.