MS Word Formatting

I am running MS Office 2013 on a Windows 7 computer.  I received a Word document that had formatting I didn't like.  I used my "Normal" style to remove all of the formatting, and then reformat the document.  I even tried copying and pasting a portion of the document into a new document (attached), but the document won't allow me to adjust the margins.  When I go into page layout, it shows the correct margins (1" top and bottom, and .7" left and right), but those aren't the margins that appear.  When I try to change them I get a message that says the margins are too large (the error message is also attached).  I've never seen this before, and need to be able to reformat the document.  Please help.

Thanks,

Phil
DAS-Advance-Directive-PART-l.docx
Word-Error-Message.JPG
philsimmonsAsked:
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Dan CraciunConnect With a Mentor IT ConsultantCommented:
You have a section break on the first page. Remove it and you'll be able to format your document as you want.

You can see the breaks when you click on the ΒΆ symbol (top bar, next to sort) or press CTRL+SHIFT+8.

HTH,
Dan
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John HurstBusiness Consultant (Owner)Commented:
Is it feasible to copy the content (text) of the original document into new blank document and format it from there. This may be the fastest way to fix the issue.
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philsimmonsAuthor Commented:
The attached document IS a new document that has the pasted text.  Somehow, and I can't figure out how, the formatting limitation was pasted with the text.  If you try to adjust the margins in the attached document you'll see what I mean.
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philsimmonsAuthor Commented:
Thank you!
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Dan CraciunIT ConsultantCommented:
You're welcome. Glad I could help!
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