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Clean install of Windows Server 2008 Standard, Can not locate domain

Posted on 2014-04-27
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Last Modified: 2014-05-04
I did a fresh install of Windows Server 2008 Standard Edition x86 and once I did the DCPromo and rebooted, I could not open Active Directory Users and Computers.  The message says, "Naming information cannot be located because: The specified domain either does not exist or cannot be contacted."  This is on the server itself.

Attached are the results of dcdiag.

Help!!
diagresults.txt
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Question by:Mark Wipf
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23 Comments
 
LVL 29

Expert Comment

by:becraig
ID: 40026434
It could be your sysvol is not shared:
see the link below:
http://support.microsoft.com/kb/283133

Can you also verify DNS is installed and running on the server you just created.

Also run dcdiag and post the results so we can review.
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Author Comment

by:Mark Wipf
ID: 40026435
Isn't the sharing of the sysvol folder part of the DCPromo process?
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Expert Comment

by:Mike Kline
ID: 40026437
What servers are you pointing to for DNS?   Is this the only DC?

Thanks

MIke
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Author Comment

by:Mark Wipf
ID: 40026438
When I perform a Net Share command, sysvol is not listed.
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Author Comment

by:Mark Wipf
ID: 40026441
Yes, the only DC, points to itself.  Verified sysvol is not shared.
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Expert Comment

by:becraig
ID: 40026443
You can edit the registry to do an authoritative restore

Navigate to the following registry key on the domain controller you just copied the SYSVOL to:
HKLM\SYSTEM\CurrentControlSet\Services\Ntfrs\Parameters\Backup/Restore\Process at Startup
Set the value of the BurFlags registry entry to D4.


This should work to correct the issue, especially since this is a new install and there is no risk of data loss
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Author Comment

by:Mark Wipf
ID: 40026456
The registry keys are not matching up.  Under Ntfrs there is parameters but nothing else except for sysvol key itself.
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Expert Comment

by:becraig
ID: 40026459
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Author Comment

by:Mark Wipf
ID: 40026464
Thank you.  I am concerned as to why the DCPromo didn't build it correctly in the first place.  Do you have any ideas or opinions on this?  I would think that a fresh clean build would be flawless.
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Author Comment

by:Mark Wipf
ID: 40026466
Also looking at the linked instructions, all those keys are missing from my build.  I find that very disconcerting.
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Expert Comment

by:becraig
ID: 40026467
A dcdiag might give you and idea of what is wrong with your current setup (good to know)

I would agree as well, a lot less work in just starting from scratch.
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Author Comment

by:Mark Wipf
ID: 40026470
I had attached my dcdiag with my original post if you want to take a look.
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Expert Comment

by:becraig
ID: 40026472
Can you reboot the server and give it a few minutes for all services to fire up.

I did not see the dcdiag before (I need to increase the font size in this browser :~) )
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Author Comment

by:Mark Wipf
ID: 40026486
I have rebooted several times already doing updates and all.  It's just about ready for SP2.
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Expert Comment

by:becraig
ID: 40026489
Is the dns service running and do you see any errors in the system log ?
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Author Comment

by:Mark Wipf
ID: 40026507
I've wiped the install and reinstalling.  I'm going to apply SP2 before I DC promo.  I'll let you know how it turns out.

All services were running.
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Expert Comment

by:becraig
ID: 40026511
Ok great, it might have just been a faulty install based in the missing sysvol etc.  

I hope your rebuild completes without issues.
Adding the service pack and updates ahead of time is a smart move.
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Accepted Solution

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Mark Wipf earned 0 total points
ID: 40026546
Yep, that took care of it.  I sincerely appreciated your input.  Thank you again for your time.
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LVL 37

Expert Comment

by:Mahesh
ID: 40026555
If you selected 2008 as domain functional level during install, then your Sysvol will be replicated through DFSR and hence you can't see any thing under NTFRS
More even you can't find FRS Service running

If you have AV software installed, just disable it to ensure that it will not block any DC promotion process

Other wise clean install should resolve your issue
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Expert Comment

by:VirastaR
ID: 40026965
Hi,

Check this..

Naming information cannot be located....., when using 'Active Directory Users and Computers' snap-in?

Error Messages Occur When Active Directory Users and Computers Snap-in Is Opened

Sounds like a issue with Windows Time service.

Check the above KB Article and check whether it resolves the issue.

Hope that helps :)
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LVL 29

Expert Comment

by:becraig
ID: 40027566
I think the issue is closed guys, the issue was with sysvol (possibly faulty initial install)

The OP has redeployed after completing SP2 upgrade etc and is now working w/o issue.
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Author Closing Comment

by:Mark Wipf
ID: 40039045
It's only a good solution because I should have patched it up from the get go.
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Expert Comment

by:VirastaR
ID: 40040608
So, NO points for as valid suggestion SamTruck?

Please understand we invested our time helping you resolve this issue.

Think about it.
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