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Can't Send via POP unless Exchange VPN Connected

Hello

I use Outlook 2010 and have a POP account setup as default, I also have an Exchange account setup for a company I contract for and their Exchange has to connect via VPN. Default data store is set to the POP PST.

Problem is that unless i'm connected to the VPN I can't send mail from my POP account unless it's already in the address book or I'm replying to an email, the message I recieve says that exchange needs to be online

Is this a simple setting I'm overlooking?

Thanks for your help

Giladn

maybe it's working when you reply because it's using the originated user/address.

can you add the "from" field (under "options" when composing a new mail)
is your pop user the default for sending?

Hope this helps,

Gilad

Declaro

ASKER

Hi Thanks for the reply,

No it doesn't seem to matter what I do, I've tried using the from field however when I try to email a new address it will only work when VPN is connected.

I know the workaround is to have VPN connected but was hoping there was a fix for this.

Thanks

SOLUTION

Rob Williams

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Declaro

ASKER

The POP box is using it's own SMTP server, however, I've tried a different authenticated server which I would normally be able to use and the problem persists even on a different port.

The exchange box delivers mail to an OST and the POP to a separate PST, the PST is set to default for both mail and storage.

The reason I think this is to do with Outlook and the Exchange VPN is because it happens identically on two separate machines. Now sending mail can be flaky even with the VPN connected. I've deleted the POP account on one machine and recreated it but problem persists

Thanks

ASKER CERTIFIED SOLUTION

Giladn

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Declaro

ASKER

Sorry for the delay..

I'm going to try that but I can't do it until later tonight. I will post back with results

Thanks

Declaro

ASKER

Hello,

I tried the suggested course of action and it still wouldn't work. I recreated a new profile and connected Exchange first but there was still no joy.

I'm going to mark this as closed because I've told the user he'll have to have the Exchange VPN connected or ditch it altogether.

Thanks to both of you for your time

Dave