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Björn MaesenFlag for Netherlands

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Mailbox Move SBS2008 failure

Good day,

In a working environment I created a second mailbox store to seperate e-mail from the 2 companies and to boost performance. All moves were succesfull but now I'm not able to connect to one of the mailboxes.

In the logfiles I can find these messages:
The move-mailbox task for mailbox 'Emile Slijpen (Godfroy Beheer)' started.
 
Source Database: CN=Mailbox Database,CN=First Storage Group,CN=InformationStore,CN=SBSRV-01-W2K8,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=thc-gfm,DC=local

Destination Database: CN=Godfroy Beheer,CN=First Storage Group,CN=InformationStore,CN=SBSRV-01-W2K8,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=thc-gfm,DC=local

The move-mailbox task for mailbox 'Emile Slijpen' finished.

Mailbox 'CN=Emile Slijpen,OU=SBSUsers,OU=Users,OU=MyBusiness,DC=thc-gfm,DC=local' is deleted from the Exchange store 'CN=Godfroy Beheer,CN=First Storage Group,CN=InformationStore,CN=SBSRV-01-W2K8,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=thc-gfm,DC=local' on server 'SBSRV-01-W2K8.thc-gfm.local'.

In EMC the user account mailbox is still connected to the old database. If I try to logon in OWA, the message. Unable to logon due to mailbox move. appears.

The size of the new database seems okay, so I guess that the e-mail is in that database and the connection is somehow corrupt. I also have the ost file of this specific user.

I don't know where to start. Any help would be appreciated.

Björn
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Björn Maesen
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ASKER

To find out where the e-mails are located I uses the Get-MailboxStatistics | fl command.

The results are:

AssociatedItemCount     : 0
DeletedItemCount        : 0
DisconnectDate          :
DisplayName             : Emile Slijpen
ItemCount               : 1
LastLoggedOnUserAccount :
LastLogoffTime          :
LastLogonTime           :
LegacyDN                : /O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=EMILE.SLIJPEN
MailboxGuid             : c20983c6-9f9b-465f-b45d-85d01041a741
ObjectClass             : Mailbox
StorageLimitStatus      :
TotalDeletedItemSize    : 0B
TotalItemSize           : 18.381B
Database                : SBSRV-01-W2K8\First Storage Group\Mailbox Database
ServerName              : SBSRV-01-W2K8
StorageGroupName        : First Storage Group
DatabaseName            : Mailbox Database
Identity                : c20983c6-9f9b-465f-b45d-85d01041a741
IsValid                 : True
OriginatingServer       : sbsrv-01-w2k8.thc-gfm.local



AssociatedItemCount     : 144
DeletedItemCount        : 0
DisconnectDate          :
DisplayName             : Emile Slijpen (Godfroy Beheer)
ItemCount               : 19877
LastLoggedOnUserAccount : THC-GFM\Administrator
LastLogoffTime          : 28-4-2014 10:49:06
LastLogonTime           : 28-4-2014 10:27:21
LegacyDN                : /O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=ESLIJPEN
MailboxGuid             : b952a0e5-62eb-4680-8e43-b870f07ca56c
ObjectClass             : Mailbox
StorageLimitStatus      :
TotalDeletedItemSize    : 0B
TotalItemSize           : 4.682.291.261B
Database                : SBSRV-01-W2K8\First Storage Group\Godfroy Beheer
ServerName              : SBSRV-01-W2K8
StorageGroupName        : First Storage Group
DatabaseName            : Godfroy Beheer
Identity                : b952a0e5-62eb-4680-8e43-b870f07ca56c
IsValid                 : True
OriginatingServer       : sbsrv-01-w2k8.thc-gfm.local


My conclusion is that the e-mails are moved to the new database (Godfroy Beheer) but the link is not okay.

How do I fix this?
ASKER CERTIFIED SOLUTION
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Björn Maesen
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Thanks to a document found at http://www2.slac.stanford.edu/comp/messaging/Reference/Disconnected-mailbox.htm I was able to solve the issue.