Dell E4310 does not recognize dvd drive
Posted on 2014-04-28
I have an E4310 that I have wiped and reinstalled windows 7 enterprise 32bit. The os does not recognize the dvd. After bootup the dvd is not available and does not appear in my computer. Cannot open the drive either. It is recognized by the bios and I am able to use a bootable dvd in it. That is how the os was installed after all. If I insert a bootable dvd that the system asks to press any key to boot (such as the windows 7 install dvd), into the drive just as I reboot, and let it go ahead and boot into the os withouth pressing any key, then windows loads the driver and the dvd is available to use. Without that process, the drive is not accessable at all. It is a matshita UJ8A2 and has firmware 1.02 installed.