Solved

Unable to access Sonicwall NSA 2600

Posted on 2014-04-28
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Last Modified: 2014-05-04
I've managed to kick myself out of a Sonicwall NSA2600 while trying to configure it - I changed the X0 (LAN) interface to bridged-mode before configuring X1 (WAN/Bridge Interface) with a static IP address.

So... the Sonicwall NSA is no longer accessible via a browser.

So far I've tried doing a factory reset (holding a pin in the reset button for 10 seconds) and the NSA is now booting up with the test light steady-flashing - but I cant access it using the default IP address anymore (192.168.168.168).

Does anyone have any suggestions on how to do a full restore back to factory? I have the serial cable available if that's any use?

Thanks
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Question by:Bergstr
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4 Comments
 

Expert Comment

by:jdouthit
ID: 40028142
Have you verified that the computer you are using to configure it with is plugged into the X0 (LAN) port and set to an IP of 192.168.168.x?  Can you ping 192.168.168.168?
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Author Comment

by:Bergstr
ID: 40028902
Yep, it's plugged into X0 and was configured with various IP addresses - 192.168.168.1 / 192.168.168.2 and the gateway set as 192.168.168.1 but no luck :(

When it was new we obviously had to go through this same thing to access it, and managed it without any problems - so I'm not sure network config on the client PC is the problem.

I've found some documents on google that say the client should be set to use IP 192.168.168.20 - i'm not sure why, but i'm about to give that a try. also going to reconnect it to the LAN switch (from X0) and try to access it via its last good IP address - I also read that test-mode can take it back a step as opposed to completely resetting it... so maybe that will work.
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Accepted Solution

by:
Bergstr earned 0 total points
ID: 40029349
Managed to get this sorted - we had to use the management interface to connect while in Test-mode.
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Author Closing Comment

by:Bergstr
ID: 40040195
Found solution.
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