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Why does my Intranet server no longer respond to its IP?

Posted on 2014-04-28
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Last Modified: 2014-04-30
We used to be able to type 10.0.0.31 in the workstation browser and the default.html page on our intranet server would load.  Now it says Page Not Found.  The server box is running and pings, and I restarted IIS on it.  The intranet home page will load in IE when browsing to it.   Guessing it's a DNS thing? ....but I don't know enough to resolve it.  Thanks in advance.  (PS I have no idea which Topic to put this under....!!)
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Question by:PreciseITDept
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Expert Comment

by:asavener
ID: 40027318
When you ping by name, what IP address does it display?

Go to a command prompt on the IIS/Intranet server and enter the command netstat -ano | find ":80 " and give us the output.
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Assisted Solution

by:jdouthit
jdouthit earned 400 total points
ID: 40028118
Have you verified through IIS that you still have that IP assigned to your intranet site?

This is for IIS 6
http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/e4b7db43-2e10-4939-b888-a7b439af7fef.mspx?mfr=true
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Author Comment

by:PreciseITDept
ID: 40030888
Ping by name returns 10.0.0.31

Output from netstat:
C:\>netstat -ano | find ":80"
  TCP    0.0.0.0:80             0.0.0.0:0              LISTENING       1828
  TCP    10.0.0.31:1595         10.0.0.163:8014        ESTABLISHED     956

And IIS properties shows 10.0.0.31 as the IP Address for the web site.
Other thoughts?   Thanks for the help.
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Expert Comment

by:asavener
ID: 40030931
So if you browse by name it works, and if you browse by IP it does not?


Do you have a proxy server enabled in your Internet settings?
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Author Comment

by:PreciseITDept
ID: 40031921
Correct, browsing to \\server\inetpub\PPC Intranet\default.htm works, the web browser opens the site.   Browsing to 10.0.0.31 does not.

No, we do not have a proxy server on our LAN.
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asavener earned 1600 total points
ID: 40031983
Are you browsing to \\10.0.0.31\inetpub\PPC Intranet\default.htm?

What happens if you try to browse to \\server?


Sounds like you need to configure the default web site on your IIS server.
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