realtimer
asked on
Exchange 2013 / Outlook 2010 & 2007 - Nothing showing up in Sent items
Hello,
We've recently deployed Windows 2012/Exchange 2013 for a customer.
Several users are indicating that when they send email, it is not showing up in their Sent Items folder. I've checked and noted that this is valid. I tested via OWA, and everything seems fine there.
Any ideas? Thanks in advance folks!!
RealTimer
We've recently deployed Windows 2012/Exchange 2013 for a customer.
Several users are indicating that when they send email, it is not showing up in their Sent Items folder. I've checked and noted that this is valid. I tested via OWA, and everything seems fine there.
Any ideas? Thanks in advance folks!!
RealTimer
ASKER
Yep. Outlook completes autodiscovery and creates the profile with no problems. When I send email via OWA, it shows up in Sent Items with no issues.
Please make sure you have updated the latest updates in the outlook.
Let us know if you are facing the issue again.
Let us know if you are facing the issue again.
Just to confirm. When they do this in OWA, they see Sent Items? But not when in the Outlook client? And this is affecting all users?
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ASKER
Thanks everyone. I did find the issue after some Googling yesterday. Turned out to be the option to save Sent items. I didn't know this was even an option, or why the option was unchecked upon recreating a profile.
Thanks!!
Thanks!!
AutoDiscover tests?