Solved

Remote Desktop Services / Terminal Services User CAL Query

Posted on 2014-04-28
6
1,018 Views
Last Modified: 2014-04-28
I have (please don't laugh!!) an old early 90s DOS application at my place of work that I'm serving up via RDS / Terminal Services from a 32-bit install of Win 2008 Server. Using first gen RemoteApp technology, it actually works surprisingly well. We use RDS purely for this one app.

Through a long and boring story, I've realised we aren't licensed with RDS / TS Client Access Licenses. I want to get the right number of CALs, but it is unclear the number of licenses I need to get for our scenario.

To be clear, whilst the users who connect in have their own AD User Account running on their local PC, the user account used for the remote app is exactly the same from each different system. So, whilst one user might initially log in to their workstation as 'mike.webb' and another as 'tom.smith', both then use the AD username 'old.dos' to fire up the RemoteApp.

We have a total of 15 users doing this. Do I need a RDS User CAL for each user loging in initially, or do I need only 1 RDS CAL, as I'm using an identical user name to connect to each instance of the software on the RDS Server?

Any thoughts would be greatly appreciated! Microsoft have been unable to answer this one. I've included Citrix as a relevant topic, as I know RDS has some historical rooting in this, and hope you guys might help.

Many thanks,

Bobby
0
Comment
Question by:bluemercury
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 3

Expert Comment

by:bmurray-vb
ID: 40028426
The honest thing to do is use 15 per device cals since you're using the same AD account for the 15 connections.
0
 
LVL 58

Accepted Solution

by:
Cliff Galiher earned 500 total points
ID: 40028442
If you chose user-based licensing, it is one CAL per user. *Accounts* have never mattered.

For example, in user-based licensing, I may have an account called "cliff" and another "cliff-admin" and a third "cliff-rds-quickbooks" and a fourth "cliff-rds-office2013" for various things. I'd need one windows user CAL and one user RDS CAL for me as a user. Even though I have four accounts.

Microsoft counts users as physical people. For both AD and RDS.
0
 
LVL 1

Author Comment

by:bluemercury
ID: 40028445
Why are per device CALs needed? The users log in across a total of 20 systems, so this would seem the wrong route to go. If anything, I would have thought it better to buy 15 user CALs, as the RDS session is being launched from this total number of different user logins to Windows.

So to ask again, do I legally need 15 user CALs or just 1? I can't find any MS documentation that covers this very specific scenario :-(
0
Guide to Performance: Optimization & Monitoring

Nowadays, monitoring is a mixture of tools, systems, and codes—making it a very complex process. And with this complexity, comes variables for failure. Get DZone’s new Guide to Performance to learn how to proactively find these variables and solve them before a disruption occurs.

 
LVL 1

Author Closing Comment

by:bluemercury
ID: 40028448
That was exactly the tree I was barking up. You've confirmed my belief. I wanted someone to back me up on this, so I can present the bad news to my boss tomorrow! Your time much appreciated, they'll just have to buy the 15 user licenses!! Many thanks :-)
0
 
LVL 3

Expert Comment

by:bmurray-vb
ID: 40028463
0
 
LVL 1

Author Comment

by:bluemercury
ID: 40028612
Thanks for that - had already read it. Reminder I needed was Cliff Galiher's, in that a user is not a login account, but a person. Thanks :-)
0

Featured Post

DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question