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Windows 7 home premium PC can't connect to server 2000 share

Posted on 2014-04-28
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Last Modified: 2014-05-04
I have a Windows 7 home premium 64 bit pc that will not connect to a server 2000. When I type \\192.168.254.1 (IP of the server I get the following screen shot) I have another Windows 7 PC on the network and it connects fine. I have tried rebooting server, enabling 56 bit, turned off passwords on home groups etc. Anyone have an idea?screen shot
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Question by:jeffreychorba
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23 Comments
 
LVL 24

Expert Comment

by:DMTechGrooup
ID: 40028573
Made sure no firewall is blocking on the W2k server?  Try creating a share on W2k with the everyone permission as read and see if you can get to it that way..
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LVL 15

Expert Comment

by:WalkaboutTigger
ID: 40028587
I am going to presume this is an issue with the client computer and not the server as you indicate one machine is working without issue.

Go to a command prompt from the client computer, type

C:\Users\Gizmo>ping 192.168.254.1

Does it respond or does it timeout?

Is the Windows Firewall on the Windows 7 Home Premium machine configured to permit file and print sharing?

Are the two machines on the same network?

What version of Windows 7 is the functioning computer running?

The only possible server-related issue is if the share is configured to only permit one connection at a time.  Go to the server, open Windows Explorer, right-click on the shared folder, go to the Sharing tab and make certain the number of connections is not limited.
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LVL 30

Expert Comment

by:pgm554
ID: 40028599
Windows 7 Home

GO To ----> Control panel

     Administrative  tools

       Services

          Start NAP service

then try again
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LVL 23

Expert Comment

by:Thomas Grassi
ID: 40028605
From a command prompt do ipconfig /all

from command prompt do a tracert 192.168.254.1


Has it ever worked? If so when was last time?

Post results
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LVL 30

Expert Comment

by:pgm554
ID: 40028613
there may be an issue because it is a home version as opposed to a pro version,not talking about domains,but M$ has done stealth(upgrade)marketing before.

also check this

http://eureka.ykyuen.info/2009/09/04/windows-7-cannot-connect-to-newtork-drive/#comment-70
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Author Comment

by:jeffreychorba
ID: 40028625
No firewall on 2000 server
I get replies when I ping server
Windows 7 firewall is off
Version of Windows 7 is same on both PCs
They are both on the same network
No limit on share connections
created a share with everyone permissions and it does same
Tried enabling NAP - no help

IPconfig:
C:\Users\User>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : User-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : subscriber.frontier.com
   System Quarantine State . . . . . : Not Restricted


Ethernet adapter Bluetooth Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
#2
   Physical Address. . . . . . . . . : 54-35-30-BD-E0-06
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Dell Wireless 1705 802.11b/g/n (2.4GHZ)
   Physical Address. . . . . . . . . : 54-35-30-BD-E0-05
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : subscriber.frontier.com
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : C8-1F-66-46-03-78
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.254.239(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, April 28, 2014 8:30:05 AM
   Lease Expires . . . . . . . . . . : Monday, May 12, 2014 8:30:05 AM
   Default Gateway . . . . . . . . . : 192.168.254.254
   DHCP Server . . . . . . . . . . . : 192.168.254.254
   DNS Servers . . . . . . . . . . . : 192.168.254.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{BD12B1CF-CF7D-4505-975A-CF0BF640526E}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2cd4:3b18:3f57:110(Prefe
rred)
   Link-local IPv6 Address . . . . . : fe80::2cd4:3b18:3f57:110%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{9E2CA0DE-CEEC-43A1-91D4-764304F2DAAC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.subscriber.frontier.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : subscriber.frontier.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

C:\Users\User>




Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\User>tracert 192.168.254.1

Tracing route to SRVR [192.168.254.1]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  SRVR [192.168.254.1]

Trace complete.

C:\Users\User>
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LVL 15

Expert Comment

by:WalkaboutTigger
ID: 40028628
Is Microsoft File and Print Sharing enabled on the machine not working?

I presume when you say the firewall is off is that the service is running, but the firewall is indicating it is off.
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 40028629
When you logon on to this computer does the server have an account with the same name?
0
 

Author Comment

by:jeffreychorba
ID: 40028643
File and printe sharing is enabled on both PCs.
Yes firewall service is running butit is turned off in the network sharing center
No, there is not a user on the server with the same name
0
 
LVL 24

Expert Comment

by:DMTechGrooup
ID: 40028645
As directed in this post it is most like an older NTLM that needs fixing..

http://www.tannerwilliamson.com/2009/09/14/windows-7-seven-network-file-sharing-fix-samba-smb/
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 40028655
From a command prompt net view

Post results

On the server when you look at the network does this computer show in the list?

From the Computer showing the network does the server show in the list?

Is computer browser service running on the Windows 7 computer? it should be set to manual but try to start it and see if you get any errors in the event log

Post any results
0
 

Author Comment

by:jeffreychorba
ID: 40028701
Did this,

No good...


Windows 7 Home premium users do not have the ability to follow the above instructions, and will instead have to do these instructions contributed by commenter “James”.

FOR HOME EDITION
1 . Open registry editor ( Start search – regedit)
2 . Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
3. Create a new DWORD value with the following properties:
NAME: LmCompatibilityLevel
VALUE: 1
4. Restart your PC and try the connection again…

If you are still having trouble after doing this, double check that the machine you are connecting to has it’s Samba file sharing configured properly as well, that your network connection on both computers is solid and configured properly, and that if you are running any firewalls on either machine, that you have set them up properly to allow for Windows Samba File Sharing on the network. I was able to access my SMB share on my Linux file server after modifying these settings on Windows 7.
0
 

Author Comment

by:jeffreychorba
ID: 40028703
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\User>net view
There are no entries in the list.


C:\Users\User>
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Author Comment

by:jeffreychorba
ID: 40028704
I can't see the server when I open up the network and I can't see the PC from the server
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LVL 23

Expert Comment

by:Thomas Grassi
ID: 40028707
What type of server are you trying to connect to?

No entries from the net view means you computer is not browsing the network
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Author Comment

by:jeffreychorba
ID: 40028715
server 2000 sp4
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 40028718
The other Windows 7 computer is that also Home Premium?

On the other Windows 7 does the server show up when you look at the network?

Does the server see the other Windows 7 computer ?
0
 

Author Comment

by:jeffreychorba
ID: 40028724
Yes it is home premium
I can't see the server nor can the server see it when I browse the network
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 40028727
Ok lets try this

1) open Notepad:

 2) copy this text and paste in notepad:

 Windows Registry Editor Version 5.00

 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
 "lmcompatibilitylevel"=dword:00000002

 3) save the file on your desktop (or anywhere else) as name.reg - ".reg" is important.

 4) run the file and press yes on the 2 poppups.

 Now it should be fixed.
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Author Comment

by:jeffreychorba
ID: 40028747
registry edit did not help
0
 

Author Comment

by:jeffreychorba
ID: 40028749
I rebooted after making the change also
0
 

Accepted Solution

by:
jeffreychorba earned 0 total points
ID: 40029162
I figured it out.  Both PC's had the same host name. Changed name and it connected instantly. Thanks for everyone's help.
Jeff
0
 

Author Closing Comment

by:jeffreychorba
ID: 40040198
Figured it out
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